[House] Help California Conserve Energy This Week

[Pacific Gas and Electric Company]

Pacific Gas and Electric Company









https://view.em.pge.com/?qs=0413fb17acfb0aee14b60637afcc86c05d2ab043b81817849b4fbd66fe0bc0b37949cd22edffe968b1f6d00a5308b0972aba1a7cd5a04d12c38ee7ac6ff981118764ce2e703f983e 
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A Message from Laurie Giammona
PG&E's Chief Customer Officer





 Dear Valued Customer:
 

On Friday and Saturday nights, due to the record heatwave and at the direction of the state’s independent electric grid operator, PG&E conducted rotating outages. 
 

We recognize that interruptions in electric service are difficult for our customers—but they are especially challenging during this extreme heat and while many of us are working and learning from home. 
 

Unfortunately, the possibility of rotating outages will remain with us—and even increase—throughout this heatwave as high electricity demand continues to put pressure on the state’s energy infrastructure. This condition is not unique to PG&E. It is impacting other electricity providers and almost all their customers across California. 
 

What You Can Do to Help

To minimize the possibility of these types of outages, we’re asking all Californians to reduce your power usage every day through Thursday, August 20, especially from 2 p.m. to 10 p.m. 
 

You can do this by adjusting your air conditioning thermostat to 78 degrees or higher, cooling your home to below normal levels in the morning and reducing your air conditioning during the afternoon hours, using a fan instead of air conditioning, drawing your drapes and window coverings, using large appliances less, and turning off unnecessary lighting. 
 

Also, you can run your washing machine, dryer and dishwasher earlier in the day instead of the afternoon or evening. For more ways to conserve, visit 
https://click.em.pge.com/?qs=1c7ffc2eb186793ffd7ea4d4e495d28568a5b720e60578fb0660501d30e6d3ed22440302e498115445ae52d0f2589402220d10332a618aad 
pge.com/tips .
 

What You Need to Know About These Outages

The California Independent System Operator, or CAISO, oversees the state’s electric grid, balancing daily energy demand with available sources of electricity, like power plants, large solar arrays and wind farms. 
 

Rotating outages become necessary when the CAISO anticipates that the state won’t have enough power in reserves given the customer demand forecast. During these emergencies, the CAISO orders the state’s utilities, including PG&E, to immediately turn off a certain amount of service, which prevents larger outages on the grid. 
 

These rotating outages should only last one to two hours and I can assure you that PG&E will work diligently to restore power safely and as quickly as possible. For the most up-to-date information, please check our posts on Twitter, Instagram and Facebook, or visit 
https://click.em.pge.com/?qs=1c7ffc2eb186793f65341465393d830c6b6b28e1d47e28c21284d3112f51a372d35865e4f5f02deb1196e29dcdc4496f5435868b9074267b 
www.pge.com .
 

A Final Important Note

These outages are not Public Safety Power Shutoffs, which are called during specific high fire threat conditions, and they are not related to any issues with PG&E’s equipment or our ability to deliver energy locally. 
 

We value our responsibility to serve our customers safely and reliably. Thank you for your support and patience, and for working together with all of us across the state to conserve energy. 
 

Be safe,
 

Laurie Giammona
Chief Customer Officer
Pacific Gas & Electric Company 
 





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Disclosure 

For inquiries, please do not reply to this email. Submit feedback via 
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Contact Us . "PG&E" refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation 77 Beale St. San Francisco, CA 94105.

(c) 2020 Pacific Gas and Electric Company. All rights reserved.
 
 These offerings are funded by California utility customers and administered by PG&E under the auspices of the California Public Utilities Commission.

 
 


 








 



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