[House] Our commitment to serve and support our customers

[Pacific Gas and Electric Company]

Pacific Gas and Electric Company









https://view.em.pge.com/?qs=b82fdf516320d661e551164d561d4b3c706a3d859d15b1de7e43f6b11eeee677f533926296eff77f1ddd5d4962e44409ae2a509269cdb1c32e0cc85113a399696aa58106d4a672c5 
View as a web page  



https://click.em.pge.com/?qs=30ff168420a0ebf8f8a5200f66786adea671a6bb3289c47f506dc13089744d5984b79ca73481e7914840896636d924a1df698631cb2357c8 
A Message from William D. Johnson
CEO and President, PG&E Corporation





 Dear Valued Customer:
 

As the State of California and our communities mobilize to slow the spread of novel coronavirus (COVID-19), our hearts go out to all those who have been affected by this outbreak. At PG&E, we want you to know how we’re supporting these efforts and our customers in this difficult time. 
 

No disconnections: We understand that many of our customers are facing severe economic challenges because of this crisis, as businesses and schools close. In consideration of this, PG&E will not disconnect any customer’s power for nonpayment during this health crisis. We want customers to have confidence in this time that they can turn on the lights, keep the heat on and cook on their stoves. 
 

Encouraging CARE: We also have a program in place called CARE that helps reduce bills for customers facing economic hardships. Please see if you qualify for this program at 
https://click.em.pge.com/?qs=30ff168420a0ebf893be5c56a1967817833009f5605cac032f85cdcd40e1486e6b96c73a734a6940dfb72e54159d2e4f8d7187beaaa7d5d2 
www.pge.com/care . 
 

Protecting our employees: To help slow the spread of the virus, and limit the risk of our own employees, we are asking many employees who perform administrative functions to work from home. However, because so much of our work is essential to public safety and powering our economy, our front-line employees will remain hard at work in the field. Out of an abundance of caution, we are asking employees who have direct customer contact to take social distancing precautionary measures, such as avoiding handshakes and wearing disposable nitrile gloves while in customers' homes. 
 

Continuing our wildfire safety work: As we all work to fight this virus, we also know wildfire season is around the corner. So, we will continue to accelerate our work to upgrade our system in the face of continued and perhaps worsening wildfire threats due to the dry winter weather. To keep you safe in the event of wildfire threats or power outages, we urge you to update your contact information at 
https://click.em.pge.com/?qs=30ff168420a0ebf88185cbc7c86406ab03a2b0cfcb70d82813c384842e9380cfbf0e129a991e1d42996c1e3824505606aecd99d90ebbf521 
www.pge.com/mywildfirealerts . 
 

We remain privileged to serve you and your community with safe, reliable energy. For more information on ways you can stay safe, I invite you to visit 
https://click.em.pge.com/?qs=30ff168420a0ebf8ad6620926f91b22b83dbe4f2508bbf1f91e9e3b842e2eeb0ca33c05db7d0fb9180cbc175553a6ebb83a0975cd71eeefc 
safetyactioncenter.pge.com .
 

Sincerely,
 

William D. Johnson
CEO and President, PG&E Corporation
 





https://click.em.pge.com/?qs=30ff168420a0ebf8f8a5200f66786adea671a6bb3289c47f506dc13089744d5984b79ca73481e7914840896636d924a1df698631cb2357c8 
pge.com   |  

https://click.em.pge.com/?qs=30ff168420a0ebf82d5da3df13f84102db3ead99ba886022a014cf11cc5b690503322660abbe004ce2071388e074f391bf04fbedfd2cce1c 
Privacy   |  

https://click.em.pge.com/?qs=30ff168420a0ebf8c39ffc24aada145ede8f358570aaa0c1dd5bb0ddfe3f0fed4f907fdf00ece9c3f9f816a3c91e1676ff1c5d7bfdfe4bc2 
Disclosure 

For inquiries, please do not reply to this email. Submit feedback via 
https://click.em.pge.com/?qs=30ff168420a0ebf8050934f7ad083e9d65b90d1409a26fae5c5ece6c072707abf82f12fe68ca641c2a8a6b281be97ceaba922fd2d1a143ca 
Contact Us . "PG&E" refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation 77 Beale St. San Francisco, CA 94105.

(c) 2020 Pacific Gas and Electric Company. All rights reserved.
 
 These offerings are funded by California utility customers and administered by PG&E under the auspices of the California Public Utilities Commission.

  
 


 








 



-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://mail.digitalkingdom.org/pipermail/house/attachments/20200313/18a56154/attachment-0001.html>