[House] COVID-19: Assistance programs and savings tools

Sat Mar 28 06:04:27 PDT 2020

Pacific Gas and Electric Company

 COVID-19 support

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Resources to help manage energy bills

Dear Valued Customer,

PG&E remains committed to providing safe and reliable energy to our customers. We also understand that many of you are facing severe challenges due to the current COVID-19 health crisis. Here are several assistance programs and tools designed to help you manage home energy use and save on your energy bill during this difficult time.

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California Alternate Rates for Energy (CARE) helps income-qualified households save 20% or more each month on their energy bill.

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Learn more › 

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Family Electric Rate Assistance (FERA) offers a monthly
electric bill discount for income-qualified households with three or more persons. This program is separate from CARE.

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Learn more › 

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Medical Baseline provides customers who have special
energy needs due to certain qualifying medical conditions with a lower rate on monthly energy bills.

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Learn more › 

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Personalized Rate Plan Comparison compares all rate
plans based on your home’s past 12 months of usage to
help you find the right rate plan for your household.

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Learn more › 

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Online Account tools allow you to track and monitor your
hourly, daily or monthly energy usage.

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Learn more › 

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Home Energy Checkup provides a list of personalized
savings recommendations based on answers about your
home and lifestyle habits.

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Learn more › 

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Budget Billing averages out energy costs for more
manageable monthly payments, so a short-term energy
increase will not result in a large bill spike.

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Learn more › 

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Tips to start saving today 
.;
Set the refrigerator temperature between 37–40 degrees and your freezer at 0
degrees.

.;
Reheat small portions in the microwave or toaster oven, which generally use less energy than an oven or stove.

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Contact Us . "PG&E" refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation 77 Beale St. San Francisco, CA 94105.

 These offerings are funded by California utility customers and administered by PG&E under the auspices of the California Public Utilities Commission.

CRS-0320-2133 

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