Important: Beware of Impersonation Attempts

[FamilyTreeDNA]

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Dear Valued Customer,

We are writing to inform you about an important security matter. An unauthorized website, familytreedna.ae, is impersonating FamilyTreeDNA—a practice known as spoofing—in an attempt to deceive users into providing sensitive information, such as kit numbers and passwords. Please rest assured that this site is not affiliated with FamilyTreeDNA, and our systems remain secure.

Your security is our highest priority. We want to ensure you are aware of this spoofing attempt and provide guidance to protect your information

How to Stay Safe:
* Access FamilyTreeDNA only through our official websites, which always include "familytreedna.com" in the address:
+ familytreedna.com
+ discover.familytreedna.com
+ blog.familytreedna.com
+ help.familytreedna.com
+ gap.familiytreedna.com
* Be cautious of emails or messages directing you to any website other than those listed above.
* Never share your password or kit number with unverified sources.


What You Should Do:
* If you’ve already interacted with the spoof website or entered any information, please change your FamilyTreeDNA password immediately (https://familytreedna.us12.list-manage.com/track/click?u=390d5a162ff8d6f1abfee7834&id=171920f29d&e=2462192b14) .
* Report suspicious communications or sites to our team via our Contact Us (https://familytreedna.us12.list-manage.com/track/click?u=390d5a162ff8d6f1abfee7834&id=d428980040&e=2462192b14) page.


What We’re Doing:
* We are working diligently to have the spoof website taken down and have reported this issue to the relevant authorities.
* Our systems are continuously monitored to ensure the security of your account.


We appreciate your vigilance and cooperation in safeguarding your information. If you have any questions or concerns, please don’t hesitate to contact us (https://familytreedna.us12.list-manage.com/track/click?u=390d5a162ff8d6f1abfee7834&id=dd87a993d9&e=2462192b14) .

Thank you for being a valued member of the FamilyTreeDNA community.

Warm regards,

The FamilyTreeDNA Team
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