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<div style="text-align: center;" align="center"><b>We value feedback from our Members</b></div>
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<div style="color:#000000;font-family:Arial,Helvetica,sans-serif;font-size:10pt;"><span size="3" face="Times New Roman">Dear Ladue Family, </span></div>
<span style="color:#000000;font-family:Arial,Helvetica,sans-serif;font-size:10pt;" size="3" face="Times New Roman"><span size="3" face="Times New Roman"> </span> </span>
<p style="color:#000000;font-family:Arial,Helvetica,sans-serif;font-size:10pt;margin-top: 0px; margin-bottom: 0px;">As a valued supporter of the San Francisco Zoo, your opinions and experiences are very important to us. Please take a moment to answer a few questions about your membership experience. </p>
<p style="color:#000000;font-family:Arial,Helvetica,sans-serif;font-size:10pt;margin-top: 0px; margin-bottom: 0px;"> </p>
<p style="color:#000000;font-family:Arial,Helvetica,sans-serif;font-size:10pt;margin-top: 0px; margin-bottom: 0px;"><span size="3" face="Times New Roman">Complete the short survey below and as a "Thank You", you'll be entered to <strong>win our drawing for a FREE year</strong> of <span style="color:#336600;font-family:Arial,Helvetica,sans-serif;font-size:10pt;"><a style="color: rgb(51, 102, 0);" track="on" shape="rect" href="http://r20.rs6.net/tn.jsp?f=001DOzUDLZbgccXFSxzD09hIT2z-OVm8rtH-jx16shtttf60lNC8JqO0BF2HMG-NRcrGtk4N0aKTJhX1gKaC6Yjh7wuzJgxJxrPMAeg9UF8MZkIPXXb0R3AKXLtV93mdcb7T6E__v3-SlBiFQV-jQ60mtylDBwdBXXe7vsqKXLdGJfTdvxfCqtCIWu2EYRZPVTTZgQu5e6Urwo=&c=kpKxhvWq3tqNdblHcrAfV1MiH-aL-g7rNv530iM_m0ZTU_hDu8kmLA==&ch=ftSk8uOwie0kz02JHGnX4EuYsxVa7c-nZiC5ZBB2y6J4xzYI-FJ6_Q==" linktype="1" target="_blank">Zoo Membership</a></span>.</span></p>
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<p style="margin-top: 0px; margin-bottom: 0px;">Your feedback is incredibly helpful as we continue to provide one of the <span>best values in the Bay Area while also supporting the Zoo's mission to connect people with wildlife, inspire caring for nature, and advance conservation action. We look forward to seeing you back at the Zoo!</span></p>
<p style="margin-top: 0px; margin-bottom: 0px;"> </p>
<p style="margin-top: 0px; margin-bottom: 0px;">Sincerely,</p>
<p style="margin-top: 0px; margin-bottom: 0px;"> </p>
<p style="margin-top: 0px; margin-bottom: 0px;">Your San Francisco Zoo Membership Team</p>
<p style="margin-top: 0px; margin-bottom: 0px;"> </p>
<p style="margin-top: 0px; margin-bottom: 0px;"> </p>
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<div style="text-align: center;" align="center"><span>Don't Forget About Members' Morning!</span></div>
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<p style="margin-top: 0px; margin-bottom: 0px;">Gates will open an hour early at <strong>9 am on Saturday, May 24 </strong>for Members to tour the Zoo before the general public from <strong>9-10 am</strong> and get a special sneak preview of our latest exhibition, <a style="color: rgb(51, 102, 0); text-decoration: underline;" track="on" shape="rect" href="http://r20.rs6.net/tn.jsp?f=001DOzUDLZbgccXFSxzD09hIT2z-OVm8rtH-jx16shtttf60lNC8JqO0JHFU8OGl0cpu-WeKPYR0FPM_7Cx3m-3zz1Dy-bgNqrAQZuzh4Y9Gpz_svWGAxqUNFTe54ZTtsyuqCfEB8jwLb_cXFuxGmYGhNFCCxHXsMVKcbjsyrA_xcZxi6oc3m9ivA0fa-4ZQqjRcBrasfZATW4nYIph_buJWA==&c=kpKxhvWq3tqNdblHcrAfV1MiH-aL-g7rNv530iM_m0ZTU_hDu8kmLA==&ch=ftSk8uOwie0kz02JHGnX4EuYsxVa7c-nZiC5ZBB2y6J4xzYI-FJ6_Q==" linktype="1" target="_blank">Washed Ashore</a>. In addition to this private access, Members can also enjoy the following offers and activities during that time: </p>
<ul><li style="margin-top: 0px; margin-bottom: 0px;"><strong>FREE</strong> coffee and orange juice at the espresso bar (located in the Gift Shop)</li><li style="margin-top: 0px; margin-bottom: 0px;"><strong>FREE</strong> rides on our historic Dentzel Carousel</li><li style="margin-top: 0px; margin-bottom: 0px;">Private access to the new <a style="color: rgb(51, 102, 0); text-decoration: underline;" track="on" shape="rect" href="http://r20.rs6.net/tn.jsp?f=001DOzUDLZbgccXFSxzD09hIT2z-OVm8rtH-jx16shtttf60lNC8JqO0A9U9937WRyZ4k8-BKFLAecsqVzx1mrbidLkErN-jq1M8tujSEC3q89mN5AN9fmZ4HlI2y7rbJg5obMAa0bK5eUv7sdHaZ2lVaxZ9OTNyLZGWctgw-v0X9ZXMKeUnI_ogCt9J4_bwdG50GiWtktKr9Q=&c=kpKxhvWq3tqNdblHcrAfV1MiH-aL-g7rNv530iM_m0ZTU_hDu8kmLA==&ch=ftSk8uOwie0kz02JHGnX4EuYsxVa7c-nZiC5ZBB2y6J4xzYI-FJ6_Q==" linktype="1" target="_blank">Elinor Friend Playground</a> and visit our newest Zoo resident, <a style="color: rgb(51, 102, 0); text-decoration: underline;" track="on" shape="rect" href="http://r20.rs6.net/tn.jsp?f=001DOzUDLZbgccXFSxzD09hIT2z-OVm8rtH-jx16shtttf60lNC8JqO0JHFU8OGl0cp_uWOgu7prSI8YzgW17DLlNWBzBXghhFDIA6XGlwI8gPa0L9KgN0934--HGgo9ymR4ne6Et5eRfEiZIirsoKTMITybAPcttVBp_1fPjqJZ5-CpdD7Qv03bDGIe6vcf_GQ32V8a5B2dCc=&c=kpKxhvWq3tqNdblHcrAfV1MiH-aL-g7rNv530iM_m0ZTU_hDu8kmLA==&ch=ftSk8uOwie0kz02JHGnX4EuYsxVa7c-nZiC5ZBB2y6J4xzYI-FJ6_Q==" linktype="1" target="_blank">Tenzing the Red Panda</a></li></ul>
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<table style="background-color:#E2B325;" bgcolor="#E2B325" border="0" width="100%" cellspacing="0" cellpadding="0" id="content_LETTER.BLOCK30"><tr><td style="color:#000000;font-family:Arial,Helvetica,sans-serif;font-size:10pt;padding:5px 8px 5px 8px;" valign="top" rowspan="1" colspan="1" align="center"><strong>At the San Francisco Zoo, it's our mission to connect people with wildlife, inspire caring <br /> for nature and advance conservation action.<br /><br /></strong>Copyright © 2013 San Francisco Zoo All rights reserved.<strong><br /></strong></td></tr></table>
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<div>San Francisco Zoo | 1 Zoo Road<span> | </span>San Francisco, CA 94132<br /></div>
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