<html><body><img alt="CAStateSeal" border="0" height="131" src="http://app.keysurvey.com/User/20/599920/media/83/83870.jpg" style="float: right;" width="196" /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br />Dear PG&E Customer,<p>The <span>California Public Utilities Commission (CPUC)</span> and your utility have an ongoing interest in improving services and energy efficiency programs and would like to get your feedback on bill payment service options. <br /><br /> We'd like to request your participation in this online survey which will take less than 10 minutes to complete. DNV GL Energy is conducting this survey which is sponsored by the CPUC and supported by your utility.<br /> <br /> Click on this <a href="https://app.form.com/f/1137064/2fe098b8d190a166/">link</a> to take the survey. This link is unique to you. Please do not forward. <br /><br />Responses to this survey will be kept strictly confidential and reported only in the aggregate. If you would like to be excluded from this survey, please click <a href=" https://app.form.com/Member/Voting/DeleteFromBulkEmail.jsp?surveyId=1137064&DLID=306538899&Email=HOUSE@DIGITALKINGDOM.ORG ">here</a>.<br /><br />To validate the legitimacy of this survey, you may contact Peter Franzese at the California Public Utilities Commission, at Peter.Franzese@cpuc.ca.gov.<br /><br />Thank you in advance for your participation. <br /><br /></body></html>