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<div class="preheader" style="font-size: 1px; display: none !important;">Update your contact info today to receive Public Safety Power Shutoff alerts</div>
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Dear Valued Customer:</p></td></tr><tr>
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<b>Given the growing threat of extreme weather, we want all of our customers to be prepared for power outages.</b> If extreme fire danger conditions threaten a portion of the electric system serving your community, it will be necessary for us to turn off electricity in the interest of public safety. This is called a Public Safety Power Shutoff.
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<h1 style="line-height:1; color: #005c84; font-size: 24px; font-weight: bold; margin:0px; mso-line-height-rule:exactly;">What you need to know about <br>Public Safety Power Shutoff</h1>
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<p style="Margin:0;"><b>Before any Public Safety Power Shutoff, we carefully review a combination of criteria</b> such as predictions of strong winds and very low humidity levels, along with critically dry vegetation and on-the-ground observations from field crews.</p>
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<p style="Margin:0;"><b>When we need to turn off your power, we will attempt to contact you in advance</b> by phone, text and email, and provide updates through social media, local news, radio and the <a href="https://click.em.pge.com/?qs=f5e40cd43ed0565e462817e3e2d75f8e23a7d0977fc39cb9f972350609147bff29c409b7832c33d12c3588f0485568241607020710d73c1a" target="_blank" style="text-decoration: none; color: #000000;">pge.com</a> website.</p>
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<p style="Margin:0;">Because the energy system relies on power lines working together to provide electricity across cities, counties and regions, <b>your power may be shut off, even if you do not live or work in an area experiencing high winds or other extreme weather conditions</b>. This is done for the safety of all communities and customers.</p>
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<p style="Margin:0;">We expect to be able to visually inspect the system for damage and restore power to most of our customers within 24 to 48 hours after extreme weather has passed. Because extreme weather can last several hours or days, for planning purposes, <b>we suggest customers prepare for outages that could last longer than 48 hours</b>.</p>
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<h1 style="line-height:1; color: #005c84; font-size: 24px; font-weight: bold; margin:0px; mso-line-height-rule:exactly;">How to better prepare
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We know how much our customers rely on electric service and want to work together to help you prepare for power outages related to extreme weather and wildfire threats. Here are some important steps you can take today:
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<strong style="line-height:1; font-size:24px; font-weight: bold; color: #005c84; margin:0px; mso-line-height-rule:exactly;">
UPDATE YOUR CONTACT INFORMATION</strong>
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<p>
<strong><a href="https://click.em.pge.com/?qs=f5e40cd43ed0565e4d15ebed5c8c0f50cb360dcf8ab72710267fd161dce0a48a07d7b0523bc417f8d2cb935d16e208b56cf643e2dd6c3ff8" target="_blank" style="text-decoration: none; color: #000000;">Visit pge.com/mywildfirealerts</a></strong> or
<strong><a href="tel:1-866-743-6589" target="_blank" alias="phone-bodylink" style="text-decoration: none; color: #000000;">call 1-866-743-6589</a></strong> during normal business hours. We will use this information to alert you through automated calls, texts and emails, when and where possible, prior to a Public Safety Power Shutoff.
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<span style="vertical-align:middle"></span>Visit pge.com/mywildfirealerts »</a>
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<span> <strong style="line-height:1; font-weight: bold; font-size: 18px; color: #005c84; margin:0px; mso-line-height-rule:exactly;">✔</strong></span>
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<strong style="line-height:1; font-weight: bold; font-size: 18px; color: #005c84; margin:0px; mso-line-height-rule:exactly;"> Plan for medical needs</strong> like medications that require refrigeration or devices that need power.
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<span> <strong style="line-height:1; font-weight: bold; font-size: 18px; color: #005c84; margin:0px; mso-line-height-rule:exactly;">✔</strong></span>
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<strong style="line-height:1; font-weight: bold; font-size: 18px; color: #005c84; margin:0px; mso-line-height-rule:exactly;">Identify backup charging methods</strong> for phones and keep hard copies of emergency numbers.
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<span> <strong style="line-height:1; font-weight: bold; font-size: 18px; color: #005c84; margin:0px; mso-line-height-rule:exactly;">✔</strong></span>
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<strong style="line-height:1; font-weight: bold; font-size: 18px; color: #005c84; margin:0px; mso-line-height-rule:exactly;">Build or restock your emergency kit </strong> with flashlights, fresh batteries, first aid supplies and cash.
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<strong style="line-height:1; font-weight: bold; font-size: 18px; color: #005c84; margin:0px; mso-line-height-rule:exactly;">Know how to manually open </strong> your garage door.
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<a href="https://click.em.pge.com/?qs=f5e40cd43ed0565e37a0dd2969c827a12c22a9d85a0991ee30ba0036566db73d724236d8333945add808239df0b8f50b66a78a8905ca4dc3" target="_blank" style="border:none;"><img src="http://image.em.pge.com/lib/fe8c13727666037a72/m/6/question_mark_icon.png" alt="" width="165" border="0" style="display:block;"></a>
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<h1 style="line-height:1; font-family: Arial, Helvetica, Sans-serif; font-weight: bold; font-size: 24px; margin:0px; color: #042037;"> <a href="https://click.em.pge.com/?qs=f5e40cd43ed0565e2820573a4847046a8af1f05a393b358ab2c8ce316dbea91a03238aa8d88f52e24125a64f81e5e37f2c29fa1891b004ae" target="_blank" style="text-decoration: none; color: #042037;">Want to learn more?<br>Attend a Wildfire Safety<br>Open House</a> </h1>
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<p style="Margin:0;">Learn more about how to stay safe and about Public Safety Power Shutoffs, including details on upcoming regional open houses and informational webinars.</p>
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