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<p><img height="1" src="https://click.em.pge.com/open.aspx?ffcb10-fec41579716d0479-fe6616707562017e7713-fe8c13727666037a72-ff961174-fe611577776c0c7c7517-ff3616747466" width="1" /></p>
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<td align="right" style="line-height:normal; font-family: Arial, Helvetica, Sans-serif; font-size:12px;" valign="right"><a href="http://url152.notifications.pge.com/ls/click?upn=NEICnXqbOPpL-2Bi7FMlAjTDz-2BsOkUBHxGAHTZwIN0pPDc1r-2FFos3aCOKWRtasN0h5WSFwlf8hn251nTBmiX3WvWsVT3e2sf7MEBX3CG8NSCeTDoUIQDW-2Fddr3dInK7DxNs3YC9UpVqe2G69KkK8gFYCfoEsNTaSOkQndH1voAEQjxiMAPmeLVWEezNV27qUsgUCn8_fW6jPRo4Te5aLWb1H8iMzQFLZ8o9ZoUfIbxtUnIb6L6y8KlwphVam-2B02ljwN3dvc6zes1u2Z6tCdR4Go40aNW0-2FjWa6EiZZvYLTUjTwugFYy2lQU-2B45CimQ-2FVlJR8Iy8PUQZE0F34eP57PmfWceyG3WJPwOjXHSpkIj9CYyKDLP2bZy7U9Fr2g0pkm9YNYqNZae2LSEESPtUIxLgqyZStJ2EkM5aZU8vLBYTUw-2FNMJFYyOgMkdDpX-2Fe0IhJlAHKugFjfV7FwFpr5zUxAiELo-2BFZfV5-2FqPJSb2gqZ11FsCLUcVk5mCQtuHPEaqUkYe3BPchSAYpe-2BoJ9oqWDOsu-2BglHm-2B7c0v-2F3n8f7a7VpahE2gSWUonDbZlHtjUQPb4sxmP" style="text-decoration:none; color:#dbdbdb;" target="_blank">View as a web page »</a></td>
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<td align="left" style="line-height:1;" valign="center" width="55"><a href="http://url152.notifications.pge.com/ls/click?upn=NEICnXqbOPpL-2Bi7FMlAjTFc1-2F-2FVBsHepzRuFvw4l25BAHSbanVDRjk221WgLTpo0SqqJREld4SRXBNA8KGH5CyCckU-2BfOLpAPO5L1hp3hvRF-2B6BWTT-2FrtxKrMRZq46Lg-VBv_fW6jPRo4Te5aLWb1H8iMzQFLZ8o9ZoUfIbxtUnIb6L6y8KlwphVam-2B02ljwN3dvc6zes1u2Z6tCdR4Go40aNW0-2FjWa6EiZZvYLTUjTwugFYy2lQU-2B45CimQ-2FVlJR8Iy8PUQZE0F34eP57PmfWceyG3WJPwOjXHSpkIj9CYyKDLP2bZy7U9Fr2g0pkm9YNYqNlNocAW0I99d64u6-2FevqN2SQ45FA4ytZFsV9Azit25nanNlCInmH11G8U6kTE8wq6e9ycBqKWbdcb79tv1rAhtjX952qhpk5jbpClTbHHvJgQmC0B0Edf-2B2J-2Bfe91UCy5ERwg40bag-2FSJBo37Ep9GnjVidVty99ve35xqKoRnFOz0Y4oDev-2BjTCffCdMMWsfQ" target="_blank"><img alt="PG&E company logo" border="0" src="https://www.pge.com/includes/nots/kcmail/images/pge-logo.png" style="display:block; padding-right:10px;" width="55" /></a></td>
<td align="left" style="line-height:normal; padding: 0px; padding-right: 15px;" valign="center">
<p style="margin: 0; line-height:normal; display:block; text-align:left; padding: 0 0 4px 0; color:#ffffff; font-family: Arial, Helvetica, Sans-serif; font-size:20px; font-weight:bold; line-height: 24px;">Our Commitment to Serve and Support Our Customers</p>
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<td align="center" style="text-transform:uppercase;border-spacing:0;margin:0;padding:3px 25px;line-height:normal;"><a href="http://url152.notifications.pge.com/ls/click?upn=NEICnXqbOPpL-2Bi7FMlAjTLVVuZw0YOX9hAGDyKpvKK5XXMp7aTI9Fa-2FnUeEkuvD3i-2BJ8ZGE3KeIOtzH7QYWW0V6iC4bC2kPl7vRXnq3u1Vs-2FuVHxjyEIL-2BH53Hjw6nuSyEB3aRyA5IQk73rXwAlzQG0UzFqYTe-2B7yNrP3VXomCk35r5DeLjbebBnUNg7CPm-2BCzmrLVNkLY6VIAhmWovy7w-3D-3DxvjP_fW6jPRo4Te5aLWb1H8iMzQFLZ8o9ZoUfIbxtUnIb6L6y8KlwphVam-2B02ljwN3dvc6zes1u2Z6tCdR4Go40aNW0-2FjWa6EiZZvYLTUjTwugFYy2lQU-2B45CimQ-2FVlJR8Iy8PUQZE0F34eP57PmfWceyG3WJPwOjXHSpkIj9CYyKDLP2bZy7U9Fr2g0pkm9YNYqNHDOf9LAxmb5Mb2wYSylqpVtn5-2BFMw6sNlQzDafmDlVmngC1GVX2iBMKjO5klTTQZC-2FyESch0s4IVrRBq5zQrQn-2BzJEnBvskQy3yYaZUOZJUm9NEc5JMQE-2BMKGMO0eeai16tG15Q1RDjKZqP5-2F3o0EQ6tkSHwwfBBF-2BIDnXH32jEfAwhjJcEVuB8R0vKBMMAr" style="color:white;font-size:12px;font-family:Arial,Helvetica,Sans-serif;font-weight:bold;text-transform:uppercase;display:block;text-decoration:none;margin:0;padding:5px;border-width:0;line-height:1.2;line-height:1; width:165px;" target="_blank">Learn more </a></td>
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<table border="0" cellpadding="0" cellspacing="0" class="fwm" role="presentation" width="600"><!-- START HERO -->
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<td align="center" style="font-size:0%" valign="top"><img alt="" class="break-line" height="25" src="https://www.pge.com/includes/nots/kcmail/images/sample-spacer.gif" style="display:block; border:0;" width="600" /></td>
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<td align="center" style="font-size:0%" valign="top"><img alt="" class="break-line" height="25" src="https://www.pge.com/includes/nots/kcmail/images/sample-spacer.gif" style="display:block; border:0;" width="600" /></td>
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<td align="left" style="color:#333333;font-size:16.9px;font-family:Arial,Helvetica,Sans-serif;text-align:left;border-spacing:0;margin:0;padding:0 20px 20px 20px;line-height:normal;" valign="top">
<p style="margin:0;padding:0;line-height:1.2;">Dear Valued Customer:</p>
</td>
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<td align="left" style="color:#333333;font-size:16.9px;font-family:Arial,Helvetica,Sans-serif;text-align:left;border-spacing:0;margin:0;padding:0 20px 20px 20px;line-height:normal;" valign="top">
<p style="margin:0;padding:0;line-height:1.2;">As the State of California and our communities mobilize to slow the spread of novel coronavirus (COVID-19), our hearts go out to all those who have been affected by this outbreak. At PG&E, we want you to know how we’re supporting these efforts and our customers in this difficult time.</p>
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<td align="left" style="color:#333333;font-size:16.9px;font-family:Arial,Helvetica,Sans-serif;text-align:left;border-spacing:0;margin:0;padding:0 20px 20px 20px;line-height:normal;" valign="top">
<p style="margin:0;padding:0;line-height:1.2;"><span style="font-weight: bold; text-decoration:underline;">No disconnections</span>: We understand that many of our customers are facing severe economic challenges because of this crisis, as businesses and schools close. In consideration of this, PG&E will not disconnect any customer’s power for nonpayment during this health crisis. We want customers to have confidence in this time that they can turn on the lights, keep the heat on and cook on their stoves.</p>
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<td align="left" style="color:#333333;font-size:16.9px;font-family:Arial,Helvetica,Sans-serif;text-align:left;border-spacing:0;margin:0;padding:0 20px 20px 20px;line-height:normal;" valign="top">
<p style="margin:0;padding:0;line-height:1.2;"><span style="font-weight: bold; text-decoration:underline;">Lowering energy expenses</span>: The following are some ways to reduce your monthly bill.</p>
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<td style="padding:0in 30px 20px 30px;border: 1px;" valign="top">
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<p class="x_MsoNormal"><span style="font-size: 16.9px; font-family:Arial,Helvetica,Sans-serif; color: rgb(51, 51, 51);">•</span></p>
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<p><span style="font-size: 16.9px; font-family:Arial,Helvetica,Sans-serif; color: rgb(51, 51, 51);">Even out the highs and lows of your monthly bills with Budget Billing. With this plan, your bills are about the same throughout the year, even in hot or cold weather. <b><span style="color:#0000EE; text-decoration:underline;"><a href="http://url152.notifications.pge.com/ls/click?upn=NEICnXqbOPpL-2Bi7FMlAjTLVVuZw0YOX9hAGDyKpvKK6v-2BpSz-2F8TICIUqD-2Bq6XU63t-2FD9LeEx2hr2neS91w9gZ1rnwHa6ZRszbFxbiqk6cpP18qV58sXkablLejtVA-2BUpHuI7PURw0iBltWtgiFIPQgy2DhG1UXj3lVC3-2FQVVeLx9MBjjE1onmyed1zrhzjt6WCCjk1SHCx0ySZPbInN7erQ3XHh5Eh1UOZN6rCdhHGlrUtPyGwdG9uEjDmeXSyq7AVNP9F4DCewQdsbr9Mi2GQ-3D-3DUZ3l_fW6jPRo4Te5aLWb1H8iMzQFLZ8o9ZoUfIbxtUnIb6L6y8KlwphVam-2B02ljwN3dvc6zes1u2Z6tCdR4Go40aNW0-2FjWa6EiZZvYLTUjTwugFYy2lQU-2B45CimQ-2FVlJR8Iy8PUQZE0F34eP57PmfWceyG3WJPwOjXHSpkIj9CYyKDLP2bZy7U9Fr2g0pkm9YNYqNANERaS694ampvvnIdrYBfuEnrLDlUPy8Jakw8hBZBuvdHOyttJEQIYUSWWEQckLLBoHcVH-2FNw-2B4B1L5zlWPPkY5yu5olH92YTmMz6gc7KkoUxKVEkvWaJ4ocHYMdLVH2I6GdJJRtcbs1DwOmPi1VwAoloEmqxHkBpxCLPx92JDsTzoDskARLeDfawYPHFKtv">Learn about Budget Billing</a></span></b>.</span></p>
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<p><span style="font-size: 16.9px; font-family:Arial,Helvetica,Sans-serif;">Receive help if you’re a customer with special energy needs related to a medical condition. Apply for a Medical Baseline Allowance. <b><span style="color:#0000EE; text-decoration:underline;"><a href="http://url152.notifications.pge.com/ls/click?upn=NEICnXqbOPpL-2Bi7FMlAjTLVVuZw0YOX9hAGDyKpvKK6v-2BpSz-2F8TICIUqD-2Bq6XU63t-2FD9LeEx2hr2neS91w9gZ1rnwHa6ZRszbFxbiqk6cpP18qV58sXkablLejtVA-2BUpIW-2FyP7LFoAFVt3b5-2F38MDlLWk1IAcQmNfTJXVyLAjMpJkimf-2B4PY8-2FW10Fn3baFWnphMPTr1oltIrDj4wLN-2FMt0JClovwgzT-2FQYq8Yk0Y6ZIMTtIy5bMHSvdZ1ZSmtI-2F2VYPF3QOuZnyxMzoSglLW-2FtErDRShgQELUxAfSEFqSYVDI-2FGKJUfYe9jH5Kq3JrsjrVGl6mdS7vyww-2FF8PaVEci0DFGLSMzxSKfX9AFbl3k-3DcK5p_fW6jPRo4Te5aLWb1H8iMzQFLZ8o9ZoUfIbxtUnIb6L6y8KlwphVam-2B02ljwN3dvc6zes1u2Z6tCdR4Go40aNW0-2FjWa6EiZZvYLTUjTwugFYy2lQU-2B45CimQ-2FVlJR8Iy8PUQZE0F34eP57PmfWceyG3WJPwOjXHSpkIj9CYyKDLP2bZy7U9Fr2g0pkm9YNYqNfepS5sLPh9w7zR5EsAWBnX4-2BDAOl7g-2Bxc5y9HI9dxkwDMsCekO-2BypssAgcCo6Tu9fu1eUGlKX7SfrcjzznVFPbjpLgke5ZREWJ-2BseYmBOrebEyKOhcwsSZGmftBgh2W-2B7xhs6DD-2FQ2gfuMDzm5rZ4OFylLCukT8Fe74Xks0DwgdoAxl1cMfe2XkFjPErIYar"> Learn about Medical Baseline Allowance</a></span></b>. <b>PLEASE NOTE:</b> This program is not based on income.</span></p>
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<p><span style="font-size: 16.9px; font-family:Arial,Helvetica,Sans-serif;">For income-qualified customers:</span></p>
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<p><span style="font-size: 17px; font-family:Arial,Helvetica,Sans-serif;">○ Save 20 percent or more on your monthly gas and electric bill by enrolling in the California Alternate Rates for Energy (CARE) Program. <b><span style="color:#0000EE; text-decoration:underline;"><a href="http://url152.notifications.pge.com/ls/click?upn=NEICnXqbOPpL-2Bi7FMlAjTLVVuZw0YOX9hAGDyKpvKK6v-2BpSz-2F8TICIUqD-2Bq6XU63t-2FD9LeEx2hr2neS91w9gZ1rnwHa6ZRszbFxbiqk6cpP18qV58sXkablLejtVA-2BUpzXJU6u9oVI62eNn0NRfcJ8lQLbk51ovmxD5rYWvRMkYyPn26ohoF5cFCEG7GS1G40NC2jvlHUMlG0irNWLLrC3Y4pKu9CR0Tg2ATb6Wj760-3DqiJY_fW6jPRo4Te5aLWb1H8iMzQFLZ8o9ZoUfIbxtUnIb6L6y8KlwphVam-2B02ljwN3dvc6zes1u2Z6tCdR4Go40aNW0-2FjWa6EiZZvYLTUjTwugFYy2lQU-2B45CimQ-2FVlJR8Iy8PUQZE0F34eP57PmfWceyG3WJPwOjXHSpkIj9CYyKDLP2bZy7U9Fr2g0pkm9YNYqN-2B6b-2BH-2BNk2zCF79Nzy-2FEkV-2B-2BRTtS-2B-2FLYTLk2GRAzNThfZ9DF2zvZuwlwp0HPl4P7TEPWzcobp-2Bh9m7bTO3SVtI6weOPmxILQmOJwiTjiIghoynFIFPvv6DWl9jglF1Mc0Bt4ZFSbh6jMorHPyy6qAynUyhsOxFN-2FzaRaOeUCyDouZyE06fzsXWOlGpMm4UaP-2B">Learn about CARE</a></span></b>.</span></p>
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<p><span style="font-size: 17px; font-family:Arial,Helvetica,Sans-serif;">○ Get a monthly discount on your electric bill if your household has three or more people. Enroll in the Family Electric Rate Assistance (FERA) Program. <b><span style="color:#0000EE; text-decoration:underline;"><a href="http://url152.notifications.pge.com/ls/click?upn=NEICnXqbOPpL-2Bi7FMlAjTLVVuZw0YOX9hAGDyKpvKK6v-2BpSz-2F8TICIUqD-2Bq6XU63t-2FD9LeEx2hr2neS91w9gZ1rnwHa6ZRszbFxbiqk6cpP18qV58sXkablLejtVA-2BUpcjrchU8Hvbp-2BHuTeGGxhGeW4Snk1Jc6NwxjSjbQj7JDhofcGcwOWP41-2FbB1aSCTfk2ae3yFCnX7KeQvivYjG3rjgfXElsy99hFph4MCm1hQ-3DOH9k_fW6jPRo4Te5aLWb1H8iMzQFLZ8o9ZoUfIbxtUnIb6L6y8KlwphVam-2B02ljwN3dvc6zes1u2Z6tCdR4Go40aNW0-2FjWa6EiZZvYLTUjTwugFYy2lQU-2B45CimQ-2FVlJR8Iy8PUQZE0F34eP57PmfWceyG3WJPwOjXHSpkIj9CYyKDLP2bZy7U9Fr2g0pkm9YNYqNpcPBU-2BKhC8tnrCIYxPxsWPhlLkYWXvIKaPxZnmZfgtv4NimHhkqgkOi-2BUWIcUzX7LnrzCOb5-2BtbgonmNgc8Fsf7G83LSxdPBWcFEceHtdRTdHzAf4EZ6fi6x7-2Ff-2BH840j0v4WyTPHUj0ijZcaAH8tHDrsnz-2BKHK5b06l9MR2d8hsLAxo2Ich2zcTqaTu6dCB">Learn about FERA</a></span></b>.</span></p>
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<p style="margin:0;padding:0;line-height:1.2;"><span style="font-weight: bold; text-decoration:underline;">Protecting our employees</span>: To help slow the spread of the virus, and limit the risk of our own employees, we are asking many employees who perform administrative functions to work from home. However, because so much of our work is essential to public safety and powering our economy, our front-line employees will remain hard at work in the field. Out of an abundance of caution, we are asking employees who have direct customer contact to take social distancing precautionary measures, such as avoiding handshakes and wearing disposable nitrile gloves while in customers’s homes.</p>
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<p style="margin:0;padding:0;line-height:1.2;"><span style="font-weight: bold; text-decoration:underline;">Continuing our wildfire safety work</span>: As we all work to fight this virus, we also know wildfire season is around the corner. So, we continue to accelerate our work to upgrade our system in the face of continued and perhaps worsening wildfire threats due to the dry winter weather. To keep you safe in the event of wildfire threats or power outages, we urge you to update your contact information at <b><span style="color:#0000EE; text-decoration:underline;"><a href="http://url152.notifications.pge.com/ls/click?upn=NEICnXqbOPpL-2Bi7FMlAjTLVVuZw0YOX9hAGDyKpvKK4dsMo-2BgXurTTrv-2FIC4P-2Fa6VhFhRx9OJFBDn3e20yHIPhbbtQhTeWLq-2Fv-2FqbBq-2B9yNyBcHUwW0ZDpi7iPFLmoCOgGHDaBGnmHgpRE1bvn2hj7MGZHQcyowpXGIxyX0MPF2mPeEEkqBShJHfqwScMnHbZbXEQmu2wnjNM8SZ6NOKJGE0gqRAA1g-2FZH41Utb4ult19UNiblk0a1uQesU32wodiu3UpA05aRu3GNpKQxFnOaMoMgAG4wWVJfFx01Kedt8-3Dxtcq_fW6jPRo4Te5aLWb1H8iMzQFLZ8o9ZoUfIbxtUnIb6L6y8KlwphVam-2B02ljwN3dvc6zes1u2Z6tCdR4Go40aNW0-2FjWa6EiZZvYLTUjTwugFYy2lQU-2B45CimQ-2FVlJR8Iy8PUQZE0F34eP57PmfWceyG3WJPwOjXHSpkIj9CYyKDLP2bZy7U9Fr2g0pkm9YNYqNYFt9u0Kk4-2BmVT-2FMR9YVaAeOfLLnuL0uLwtAIXQcQYsWl6EJB1Eqjd7hzri-2FicJGbV9-2BAckvx2DqVHmpEvt7NsvgSO0nRlivO-2FcZRGmNpkjzHzG-2Ftqr5AngRVljZeo65ciK4Uu0MoSJ0gZ8hK83E243xhPAg-2B8Wwm7AyzObOPx0OvC-2FXM-2BNTqetnpNtnw40IO">www.pge.com/mywildfirealerts</a></span></b><a href="http://url152.notifications.pge.com/ls/click?upn=NEICnXqbOPpL-2Bi7FMlAjTLVVuZw0YOX9hAGDyKpvKK4dsMo-2BgXurTTrv-2FIC4P-2Fa6VhFhRx9OJFBDn3e20yHIPhbbtQhTeWLq-2Fv-2FqbBq-2B9yNyBcHUwW0ZDpi7iPFLmoCOgGHDaBGnmHgpRE1bvn2hj7MGZHQcyowpXGIxyX0MPF2mPeEEkqBShJHfqwScMnHbZbXEQmu2wnjNM8SZ6NOKJGE0gqRAA1g-2FZH41Utb4ult19UNiblk0a1uQesU32wodiu3UpA05aRu3GNpKQxFnOaMoMgAG4wWVJfFx01Kedt8-3DQC7u_fW6jPRo4Te5aLWb1H8iMzQFLZ8o9ZoUfIbxtUnIb6L6y8KlwphVam-2B02ljwN3dvc6zes1u2Z6tCdR4Go40aNW0-2FjWa6EiZZvYLTUjTwugFYy2lQU-2B45CimQ-2FVlJR8Iy8PUQZE0F34eP57PmfWceyG3WJPwOjXHSpkIj9CYyKDLP2bZy7U9Fr2g0pkm9YNYqN-2FWqMgBNztwiLYFegsHEcSfR9d58r3k-2FnPT1OjruIvH-2FSEGyaoihDlWSgiDBuCNKzD7HqgokxA-2BhstKSdlm3PUOB-2BU-2BQNb3WlpOLIQYJ4NaXH1wje9uoEHCCEYHLAfz4HaaPC6w6ehBIFJel-2FEHwB2E2wwW3nKCT6NK0cp1Lw8sWPrqlzSPDkEywojVRPYiXO">. </a></p>
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<p style="margin:0;padding:0;line-height:1.2;">We remain privileged to serve you and your community with safe, reliable energy. For more information on ways you can stay safe, please visit <b><span style="color:#0000EE; text-decoration:underline;"><a href="http://url152.notifications.pge.com/ls/click?upn=NEICnXqbOPpL-2Bi7FMlAjTCGkxTtURXaqxZXCGQ-2B4bwpaivH0c-2Bfr16fRnRglLsmFssvrPyFApuE1F-2Fm-2BE0BkTTJH8Q59VrceVUy5dA5p2yNYZWTOSodFXDY-2FHhl0tpSXBM0jPOPYe9lIlZysbBZ-2FM9XlrRdM02r2v2LJZtYA9Ag-3DU-R7_fW6jPRo4Te5aLWb1H8iMzQFLZ8o9ZoUfIbxtUnIb6L6y8KlwphVam-2B02ljwN3dvc6zes1u2Z6tCdR4Go40aNW0-2FjWa6EiZZvYLTUjTwugFYy2lQU-2B45CimQ-2FVlJR8Iy8PUQZE0F34eP57PmfWceyG3WJPwOjXHSpkIj9CYyKDLP2bZy7U9Fr2g0pkm9YNYqNpYdJ2Fz376piym-2BupPJiiwUFWH-2BUS-2B52To0fOeOY8wsb584v3MPBBd-2Fz-2FOKR2BmMpdpgtyqVF8eMlAm0W52LRVxyKX5Y1EH47gR7238q5YtvRufi6u-2F0Pcw4L2r-2F258tYymCHNBD65WHpzJKUILrh6SVaYGifvd2RWfFjk6MnzecyIb6G7LmqL3CoBIritPx">safetyactioncenter.pge.com</a></span></b>.</p>
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<p style="margin:0;padding:0;line-height:1.2;">Sincerely,<br />
PG&E Community Wildfire Safety Team</p>
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