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<title>Pacific Gas and Electric Company</title>
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</head>
<body id="body" bgcolor="">
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          <td valign="middle" align="left" width="55" style="width: 55px; line-height:1;">
            <a href="https://click.em.pge.com/?qs=9cfc349510a955f7921c22dc3932b4953665f0c0a01fc78b7e61faf13a8f7ef4db584cc42269555869a03bc214a4f5364e6dec95f11888b9" target="_blank" ><img src="http://image.em.pge.com/lib/fe8c13727666037a72/m/6/Header_Dark-Logo.png" alt="PG&E company logo" width="55" height="57" border="0" style="display:block; width: 55px;"></a>           
          </td>           
          <!-- OPTION: TITLES (DELETE IF NOT USING) -->          
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                  <h1 class="headerH1" style="Margin: 0px; padding: 0px; color:#FFFFFF; font-family: Arial, Helvetica, Sans-serif; font-size:22px; line-height:24px; font-weight:bold; mso-line-height-rule:exactly;"><a href="https://click.em.pge.com/?qs=9cfc349510a955f7b95bd32ae546d32027d57d5bfa339f8533826b5717a72369ad1b08ec89893ac198111765eac0f1eed011cf93867198cd" target="_blank"  class="appleLinks" style="text-decoration:none; color:#FFFFFF;">2020 Public Safety<br>Power Shutoff Recap </a></h1> 
                </td>
              </tr>
              <tr>
                <td valign="middle" align="left"> 
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            <a href="https://click.em.pge.com/?qs=9cfc349510a955f7f33c0938c072a3c49e38506139af2f4392660e733046b1b3a84868e3462d69db366b95a301c3b3adf95a4ff73c8d5f57" target="_blank"  style="text-decoration:none; color:#FFFFFF; font-family: Arial, Helvetica, Sans-serif; font-size: 12px; text-transform:uppercase; font-weight:bold;">SAN FRANCISCO County <br>wildfire prevention work ›</a>
          </td>  
              
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                  <p style="Margin:0; padding: 0px; color:#333333; font-family: Arial, Helvetica, Sans-serif; font-size:19px; line-height: 21px;">We at Pacific Gas and Electric Company (PG&E) would like to thank you for your patience during Public Safety Power Shutoffs (PSPS) last year. We know how disruptive it is for customers to be without power, and we only use PSPS as a last resort for public safety to prevent major wildfires. </p>
                </td>
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            <a href="https://click.em.pge.com/?qs=9cfc349510a955f72df05946778d39b8ba3b3d3125a08c7855a3ac0bc2051514595fee04d07e8c22231f17bfd6f757be4ce33920d43d0f9c" target="_blank"  style="text-decoration:none;"><img src="https://image.em.pge.com/lib/fe8c13727666037a72/m/9/2fd15556-0754-44b5-816e-52ef286db5e8.jpg" alt="55% fewer customers impacted" width="600" border="0" style="display:block; width: 600px;" class="fwm"></a>
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                  <h1 style="Margin: 0px; padding: 0px; color: #005c84; font-family: Arial, Helvetica, Sans-serif; font-size: 28px; line-height:30px; font-weight: bold; text-decoration:none;"><a href="https://click.em.pge.com/?qs=9cfc349510a955f717fd56dbbe94cd1eea41156b014a709657d5b3e19c4ec10106d73f02b4229d93e88bf4342038c0e67d15df2ace44a852" target="_blank"  style="text-decoration: none; color: #005c84;">See a recap of 2020 PSPS events</a></h1>
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                  <p style="Margin:0; padding: 0px; color:#333333; font-family: Arial, Helvetica, Sans-serif; font-size:19px; line-height: 21px;">Heading into 2020, we knew that we needed to get better for our customers. We listened to your feedback and made several improvements, including: </p>
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                        <p style="Margin:0;">Enhancing our <a href="https://click.em.pge.com/?qs=9cfc349510a955f741e52ec449a77657d8861c9b27cdc876a730766ab436beaf51043d7dcbe296ac2d4cb282819f57db9a8e1147aba8b988"  target="_blank" style="color: #005c84; text-decoration:underline; border:0; font-family: Arial, Helvetica, Sans-serif; font-size:px; font-weight:normal; line-height:normal;">electric grid technology</a>, which led to an average of <strong>55% fewer customers impacted</strong> by PSPS events in 2020 compared to if similar weather events had occurred in 2019.</p>
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                        <p style="Margin:0;">Reducing <strong>the time to restore power after severe weather by 41%.</strong></p>
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                        <p style="Margin:0;">Partnering with more than <a href="https://click.em.pge.com/?qs=9cfc349510a955f725fc449bdcd47468de07bc963529a152cd97be64850b26fc8b9226519c4194736773f386f59b2353ee05d1bbee9041a5"  target="_blank" style="color: #005c84; text-decoration:underline; border:0; font-family: Arial, Helvetica, Sans-serif; font-size:px; font-weight:normal; line-height:normal;">250 community-based organizations</a> to provide additional resources for customers before, during and after PSPS events, including portable batteries and food replacement.</p>
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                        <p style="Margin:0;">Updating our <a href="https://click.em.pge.com/?qs=9cfc349510a955f71b00411b9db1a051496cbc3f3342a2f3fd5d2bf3ac11594803b2db4290843f4f96e334470f1e4e7bc8dae66cdf26b690"  target="_blank" style="color: #005c84; text-decoration:underline; border:0; font-family: Arial, Helvetica, Sans-serif; font-size:px; font-weight:normal; line-height:normal;">website</a> to make PSPS information easier to find and more accessible.</p>
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                        <p style="Margin:0;">Developing a new tool on our <a href="https://click.em.pge.com/?qs=9cfc349510a955f7c68d1bebab77fd6ca8d49a7cf09670004b568e69529a291e0fec863477abb738359ae795a86c69c45f94c9e8bf0f3657"  target="_blank" style="color: #005c84; text-decoration:underline; border:0; font-family: Arial, Helvetica, Sans-serif; font-size:px; font-weight:normal; line-height:normal;">Safety Action Center</a> website to help you develop your own emergency plan.</p>
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                  <a href="https://click.em.pge.com/?qs=9cfc349510a955f7949852a79c5017bc4e69026583566e98e66e9109537362aa2e5c96b6fe0090be8daafd824ec927ce975e4f5891118844"  target="_blank" style="padding:5px; display:block; color:#ffffff; text-decoration:none; text-align:center; font-family: Arial, Helvetica, Sans-serif; font-size:19px; font-weight:bold; line-height:23px; border:1px solid #005c84;">View the full recap »</a>
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            <a href="https://click.em.pge.com/?qs=9cfc349510a955f74fd853bb4e1d630be2c46cebb5ef62832555334aa1c30009526ea34506f8b1f5de32be8e3a682bf2e91de875e7b978fc" target="_blank"  style="text-decoration:none;"><img src="https://image.em.pge.com/lib/fe8c13727666037a72/m/9/170ddce7-b668-4c29-adef-85e7630d4735.jpg" alt="" width="600" border="0" style="display:block; width: 600px;" class="fwm"></a>
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                  <h1 style="Margin: 0px; padding: 0px; color: #ffffff; font-family: Arial, Helvetica, Sans-serif; font-size: 28px; line-height:30px; font-weight: bold; text-decoration:none;"><a href="https://click.em.pge.com/?qs=9cfc349510a955f7d4536122b0c15e9c1280aba811825ac1a4346dedc5d47dfc8712fdbba708c6f9010a5ea3ffc950349ac40d337e086cca" target="_blank"  style="text-decoration: none; color: #ffffff;">See the wildfire prevention work we have completed in your community</a></h1>
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                  <p style="Margin:0; padding: 0px; color:#cccccc; font-family: Arial, Helvetica, Sans-serif; font-size:19px; line-height: 21px;">We know we still have a lot of work to do. We will continue to listen and work hard every day to prevent major wildfires and lessen the impact of PSPS events on our customers and communities. Some of our focus areas this year include: </p>
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                        <p style="Margin:0;">Improving our weather forecasting technology, rebuilding portions of the electric system and incorporating new equipment to better withstand severe weather.</p>
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                        <p style="Margin:0;">Providing more resources like backup batteries and meal replacements.</p>
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                        <p style="Margin:0;">Enhancing PSPS event <a href="https://click.em.pge.com/?qs=9cfc349510a955f72f91a04923c30c5279e8bc88c500c5afdee85bbda6d33d44c763d88d416647b23b390ba8d4ca46e95a1911a14f715624" target="_blank" style="color: #ffffff; text-decoration:underline; border:0; font-family: Arial, Helvetica, Sans-serif; font-size:px; font-weight:normal; line-height:normal;">notifications</a> to be clearer and more precise.</p>
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                        <p style="Margin:0;">Inspecting our assets in the highest wildfire risk areas every year.</p>
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                        <p style="Margin:0;">Continuing to improve our tree trimming efforts to go beyond state standards.</p>
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                  <a href="https://click.em.pge.com/?qs=9cfc349510a955f72dafad02e56457c692d1a017778135cb8df4f604ccf10c8f205999e1871ab0ecfaa05e74e39baf22b32556317101678d"  target="_blank" style="padding:5px; display:block; color:#ffffff; text-decoration:none; text-align:center; font-family: Arial, Helvetica, Sans-serif; font-size:19px; font-weight:bold; line-height:23px; border:1px solid #FBBB36;">View progress in San Francisco County »</a>
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                  <p style="Margin:0; padding: 0px; color:#333333; font-family: Arial, Helvetica, Sans-serif; font-size:19px; line-height: 21px;">We want you to know that we are listening and taking your feedback seriously. To share your personal experiences, please email us anytime at <a href="mailto:wildfiresafety@pge.com" alias="mailto" target="_blank" style="color: #005c84; text-decoration:underline; border:0; font-family: Arial, Helvetica, Sans-serif; font-size:px; font-weight:normal; line-height:normal;">wildfiresafety@pge.com</a> or call <a href="tel:1-866-743-6589" alias="tel" target="_blank" style="color: #005c84; text-decoration:underline; border:0; font-family: Arial, Helvetica, Sans-serif; font-size:px; font-weight:normal; line-height:normal;">1-866-743-6589</a>. </p>
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                  <p style="Margin:0; padding: 0px; color:#333333; font-family: Arial, Helvetica, Sans-serif; font-size:19px; line-height: 21px;">For more information on our wildfire safety efforts, visit <a href="https://click.em.pge.com/?qs=9cfc349510a955f7f86de4a700cb7160a6463fbc44a220fa99e2be28ba6f9d1b43e99cfc7ad11fe6391f72788381f860eb98a008f3155b09"  target="_blank" style="color: #005c84; text-decoration:underline; border:0; font-family: Arial, Helvetica, Sans-serif; font-size:px; font-weight:normal; line-height:normal;">pge.com/wildfiresafety</a>. </p>
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            <p style="Margin:0px; padding: 0px; color:#777777; font-size:12px; line-height: 17px; font-family:Arial, Helvetica, Sans-serif;">For inquiries, please do not reply to this email. Submit feedback via <a href="https://click.em.pge.com/?qs=9cfc349510a955f7627502db6a949008c2e11eea02c95df52d5adf146073f8287457cc83f154cb4f031a3f25b510222fd825c04ede60426d" target="_blank" style="color: #777777; text-decoration:underline;" >Contact Us</a>. "PG&E" refers to <span style="white-space: nowrap;">Pacific Gas and Electric Company</span>, a subsidiary of PG&E Corporation <span class="appleLinks" style="white-space: nowrap;">77 Beale St. San Francisco, CA 94105.</span></p> 
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              <br> These offerings are funded by California utility customers and administered by PG&E under the auspices of the California Public Utilities Commission.</p>
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