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<div class="editableBlock" style="position: relative;" role="textbox" aria-label="Rich Text Editor, editableBlock0" title="Rich Text Editor, editableBlock0" aria-describedby="cke_57"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:16px;"><span style="font-family:arial,helvetica,sans-serif;"><b style="font-weight:normal;" id="docs-internal-guid-075567fd-7fff-4fe1-ba4e-6493cc7a8b9b"><span style="color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Dear SFUSD Family:</span></b><br></span></span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:16px;"><span style="font-family:arial,helvetica,sans-serif;"><b style="font-weight:normal;"><span style="color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"></span></b><br></span></span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:16px;"><span style="font-family:arial,helvetica,sans-serif;"><b style="font-weight:normal;" id="docs-internal-guid-075567fd-7fff-4fe1-ba4e-6493cc7a8b9b"><span style="color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">We understand that some families and staff are experiencing connectivity issues to SFUSD systems including ParentVUE today, February 2. It is unknown at this time what is causing the issue, but families and staff with Comcast/Xfinity have reported issues. </span></b><br></span></span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:16px;"><span style="font-family:arial,helvetica,sans-serif;"><b style="font-weight:normal;"><span style="color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"></span></b><br></span></span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:16px;"><span style="font-family:arial,helvetica,sans-serif;"><b style="font-weight:normal;" id="docs-internal-guid-075567fd-7fff-4fe1-ba4e-6493cc7a8b9b"><span style="color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">For ParentVUE, we have heard reports that families are able to log in to ParentVUE mobile app, but not through the web browser when trying to log in to </span></b><b style="font-weight:normal;"><a href="http://track.spe.schoolmessenger.com/f/a/rfGjVnSb8GT1FjTCjDlO4A~~/AAAAAQA~/RgRj3C7fP0QXaHR0cDovL3BvcnRhbC5zZnVzZC5lZHVXB3NjaG9vbG1CCmH5X_v6YXLaL5lSEGhvdXNlQHRlZGR5Yi5vcmdYBAAAAAE~" style="text-decoration:none;" target="_blank"><span style="color: rgb(17, 85, 204); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: underline; text-decoration-skip-ink: none; vertical-align: baseline; white-space: pre-wrap;">portal.sfusd.edu</span></a></b><b style="font-weight:normal;"><span style="color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">. We are investigating the issue and will provide an update as we learn more.</span></b><br></span></span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:16px;"><span style="font-family:arial,helvetica,sans-serif;"><b style="font-weight:normal;"><span style="color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"></span></b><br></span></span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:16px;"><span style="font-family:arial,helvetica,sans-serif;"><b style="font-weight:normal;" id="docs-internal-guid-075567fd-7fff-4fe1-ba4e-6493cc7a8b9b"><span style="color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">In the meantime, families who still need to apply for the </span><span style="color: rgb(0, 0, 0); background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Main Round of Enrollment due on February 4 </span><span style="color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">and are unable to access the Online Applications may contact the Educational Placement Center (EPC) directly at (415) 241-6085 or</span><span style="color: rgb(0, 0, 0); background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"> </span><a href="http://track.spe.schoolmessenger.com/f/a/-rdeR4IH2VwIxnfj8uzmlg~~/AAAAAQA~/RgRj3C7fP0REaHR0cHM6Ly93d3cuc2Z1c2QuZWR1L2hvdy1zdWJtaXQtcGFwZXItb3ItcGRmLWZvcm1zLWFuZC1hcHBsaWNhdGlvbnNXB3NjaG9vbG1CCmH5X_v6YXLaL5lSEGhvdXNlQHRlZGR5Yi5vcmdYBAAAAAE~" style="text-decoration:none;" target="_blank"><span style="color: rgb(17, 85, 204); background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: underline; text-decoration-skip-ink: none; vertical-align: baseline; white-space: pre-wrap;">submit a paper application</span></a><span style="color: rgb(0, 0, 0); background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">.</span></b><br></span></span></p><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:16px;"><span style="font-family:arial,helvetica,sans-serif;"><b style="font-weight:normal;"><span style="color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"></span></b><br></span></span></p><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:16px;"><span style="font-family:arial,helvetica,sans-serif;"><b style="font-weight:normal;" id="docs-internal-guid-075567fd-7fff-4fe1-ba4e-6493cc7a8b9b"><span style="color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">We thank you for your patience and apologize for any challenges this may cause. </span></b><br></span></span></p><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:16px;"><span style="font-family:arial,helvetica,sans-serif;"><b style="font-weight:normal;"><span style="color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"></span></b><br></span></span></p><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:16px;"><span style="font-family:arial,helvetica,sans-serif;"><b style="font-weight:normal;" id="docs-internal-guid-075567fd-7fff-4fe1-ba4e-6493cc7a8b9b"><span style="color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Sincerely,</span></b><br></span></span></p><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:16px;"><span style="font-family:arial,helvetica,sans-serif;"><b style="font-weight:normal;"><span style="color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"></span></b><br></span></span></p><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:16px;"><span style="font-family:arial,helvetica,sans-serif;"><b style="font-weight:normal;" id="docs-internal-guid-075567fd-7fff-4fe1-ba4e-6493cc7a8b9b"><span style="color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">The San Francisco Unified School District</span></b></span></span><br></p> </div><br><br><hr />

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SchoolMessenger is a notification service used by the nation's leading school systems to connect with parents, students and staff through voice, SMS text, email, and social media.
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