<img alt="" src="https://36tyxwn0.r.ap-northeast-2.awstrack.me/I0/010c0196f884a364-c41f74bd-c624-4955-ad08-bdcd9a9be5ac-000000/6rh2dJ4Hou3MTs3OOtpRDQ3K6mw=212" style="display: none; width: 1px; height: 1px;">
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml" xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office"><head>
<META NAME="ROBOTS" CONTENT="NOINDEX, NOFOLLOW"><META NAME="referrer" CONTENT="no-referrer">
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
<meta name="viewport" content="width=device-width, initial-scale=1.0" />
<!--[if !mso]><!-->
<meta http-equiv="X-UA-Compatible" content="IE=edge" />
<!--<![endif]-->
<meta name="apple-mobile-web-app-capable" content="yes" />
<meta name="format-detection" content="telephone=no" />
<meta name="format-detection" content="email=no" />
<link href="https://fonts.googleapis.com/css?family=Source+Sans+Pro&display=swap" rel="stylesheet" />
<link href="https://fonts.googleapis.com/css?family=Montserrat:800&display=swap" rel="stylesheet" />
<link href="https://fonts.googleapis.com/css2?family=Noto+Sans+JP&display=swap" rel="stylesheet">
<link href="https://fonts.googleapis.com/css2?family=Kanit&display=swap" rel="stylesheet">
<!--[if mso]> <link href="https://fonts.googleapis.com/css?family=Source+Sans+Pro&display=swap" rel="stylesheet" type="text/css" />
<link href="https://fonts.googleapis.com/css?family=Montserrat:extrabold&display=swap" rel="stylesheet" type="text/css" />
<link href="https://fonts.googleapis.com/css2?family=Noto+Sans+JP&display=swap" rel="stylesheet">
<link href="https://fonts.googleapis.com/css2?family=Kanit&display=swap" rel="stylesheet">
<![endif]-->
<title>Act Now: Verify your age to keep your account active</title><!--[if mso]> <style type="text/css"> .exposant { vertical-align: top;mso-text-raise: 55%; font-size: 60% ; line-height:1.5; } .indice { vertical-align: bottom;mso-text-lower: 55%; font-size: 60% ; line-height:1.5; } </style> <![endif]-->
<style type="text/css">
/* thai */
@font-face {
font-family: 'Kanit';
font-style: normal;
font-weight: 400;
font-display: swap;
src: url(https://fonts.gstatic.com/s/kanit/v7/nKKZ-Go6G5tXcraBGwCYdA.woff2) format('woff2');
unicode-range: U+0E01-0E5B, U+200C-200D, U+25CC;
}
/* vietnamese */
@font-face {
font-family: 'Kanit';
font-style: normal;
font-weight: 400;
font-display: swap;
src: url(https://fonts.gstatic.com/s/kanit/v7/nKKZ-Go6G5tXcraaGwCYdA.woff2) format('woff2');
unicode-range: U+0102-0103, U+0110-0111, U+0128-0129, U+0168-0169, U+01A0-01A1, U+01AF-01B0, U+1EA0-1EF9, U+20AB;
}
*[x-apple-data-detectors],.unstyle-auto-detected-links *,.aBn {border-bottom: 0 !important;cursor: default !important;color: inherit !important;text-decoration: none !important;font-size: inherit !important;font-family: inherit !important;font-weight: inherit !important;line-height: inherit !important;}
#outlook a { padding: 0; }
body { width: 100% !important; -webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; margin: 0; padding: 0; }
.ExternalClass { width: 100%; }
.ExternalClass,
.ExternalClass p,
.ExternalClass span,
.ExternalClass font,
.ExternalClass td,
.ExternalClass div { line-height: 100%; }
.img-swap:hover img { max-height: 0px !important; height:0px !important;}
.rollover:hover .main{
max-height: 0px !important;
}
.rollover:hover .alt{
max-height: none !important;
}
#backgroundTable { margin: 0; padding: 0; width: 100% !important; line-height: 100% !important; }
img { outline: none; text-decoration: none; -ms-interpolation-mode: bicubic; }
.image_fix { display: block; }
a img { border: none; }
p { margin: 1em 0; }
br { line-height: 100%; }
td { border-collapse: collapse; }
table { border-collapse: collapse; mso-table-lspace: 0pt; mso-table-rspace: 0pt; border-spacing: 0px; }
br { line-height: normal; }
div { border: 0px; }
a[x-apple-data-detectors] { color: inherit !important; text-decoration: none !important; font-size: inherit !important; font-family: inherit !important; font-weight: inherit !important; line-height: inherit !important; }
div[style*="margin: 16px 0"] { margin: 0 !important; }
img + div {display:none !important;}
.exposant {position: relative;bottom: 0px;font-size: 70%;line-height: normal;vertical-align: super;text-decoration:none !important;}
.indice {position: relative;bottom: 0px;font-size: 70%;line-height: normal;vertical-align: bottom;text-decoration:none !important;}
@media only screen and (min-width: 800px){
.hide {display: none !important;max-height: 0 !important;mso-hide: all !important;overflow: hidden !important;font-size: 0 !important;line-height: 0 !important;padding: 0 !important;}
.show {display: block !important;}
.btn-hover:hover {background-color: #9cbdfc!important;color: #FFFFFF!important;}
.img-hover:hover {opacity: 0.8!important; }
.responsiveSpacer {display: inline-block !important;}
}
@media screen and (max-width: 480px) {
.s-fullWidth { display: block !important; width: 100% !important; height: auto !important; max-width:100% !important }
.s-hide { display: none !important; max-height: 0 !important; mso-hide: all !important; overflow: hidden !important; font-size: 0 !important; line-height: 0 !important; padding: 0 !important; }
.s-show { display: block !important; max-height: none !important; line-height: 100% !important; font-size: inherit !important; }
.s-hackgmail { display: none; display: none!important; }
.s-w250 { width: 250px !important; height: auto !important; max-width:250px !important; }
.s-fullWidth370 { display: block !important; width: 90% !important; height: auto !important; max-width:90% !important }
}
</style>
<!--[if mso]><xml><o:OfficeDocumentSettings><o:AllowPNG/><o:PixelsPerInch>96</o:PixelsPerInch></o:OfficeDocumentSettings></xml><![endif]-->
</head>
<body bgcolor="#f5f5f5" style="background-color:#f5f5f5; margin-left:auto; margin-right:auto; width:100%; max-width:100%" >
<style type="text/css">
@media yahoo and (max-width: 560px) {
.s-show {display:block!important; max-height: none !important; line-height: 100% !important; font-size: inherit !important;}
}
</style>
<center>
<span style="display: none; font-size: 1px; max-height: 0px; max-width: 0px; opacity: 0; overflow: hidden; mso-hide: all; font-family: sans-serif;"></span><div id="container" style="background-color:#f5f5f5;" ></div><!-- Insert ͏ hack after hidden preview text -->
<div style="display: none; max-height: 0px; overflow: hidden;">
͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
</div><div id="container" style="width: 100%; height: auto; margin: 0; padding: 0; background-color:#f5f5f5;" >
<!-- EMAIL************************************************************************ -->
<!-- BODY************************************************************************ -->
<table cellpadding="0" cellspacing="0" style="width: 100%; min-width: 100%; height: auto; background-image: url('') ;background-color: #f5f5f5;" role="presentation">
<tr>
<td align="center" style="width: 100%; min-width: 100%; height: auto; padding: 0;">
<!--[if mso]>
<table cellpadding="0" cellspacing="0" style="width: 800px; margin: 0 auto;">
<tr>
<td style="width: 800px; height: auto; padding: 0; text-align: center;background-color: #4c89fa;">
<![endif]-->
<table class="s-fullWidth" cellpadding="0" cellspacing="0" style="width: 100%; max-width: 800px; height: auto; background-color: #FFFFFF;" role="presentation">
<tr>
<td align="center" style="width: 100%; min-width: 100%; height: auto; padding: 0;">
<div class="s-fullWidth" style="width: 100%; max-width: 800px; height: auto; margin: 0; padding: 0; background-image: url(''); background-repeat: repeat; background-position: top center; background-size: 100%; background-color: #FFFFFF;"><!-- BEGIN IMAGE WITH MOBILE -->
<table role="presentation" width="100%" cellpadding="0" cellspacing="0" style="border-collapse:collapse;" >
<tr>
<td align="center" valign="top">
<table role="presentation" width="100%" cellpadding="0" cellspacing="0" style="border-collapse:collapse;" class="s-hide" >
<tr>
<td><a href="https://36tyxwn0.r.ap-northeast-2.awstrack.me/L0/https:%2F%2Fhoyo.link%2F8fHHQLxKn%3Futm_source=email%26utm_medium=crm%26utm_id=0%26utm_campaign=HYV-E-NT-EVT-AGEVERIFICATION-0521%26utm_content=en-us_HeaderImage-wMobile%2B01Headerlogo%2BHoYoverseLogin/1/010c0196f884a364-c41f74bd-c624-4955-ad08-bdcd9a9be5ac-000000/L2Y-WzhK25_UHDv_qVslcCmxZN0=212" target="_blank" ><img class="img-hover s-fullwidth" src="https://fastcdn.hoyoverse.com/static-resource-v2/2025/05/09/e5961071436a332944a2ee5596d27e67_2005878129437937495.png" alt="Img" style="display:block; max-width:800px; width:100%; height:auto; color:#000000; font-size:16px; line-height:140%; font-weight: bold; border-bottom:3px hidden #FFFFFF;border-radius:0;" width="800"/></a></td></tr></table><!--[if !mso]><!-->
<div class="s-show" style="font-size:0;max-height:0;overflow:hidden;display:none;">
<table role="presentation" width="100%" cellpadding="0" cellspacing="0" style="border-collapse:collapse;">
<tr>
<td align="center"><a href="https://36tyxwn0.r.ap-northeast-2.awstrack.me/L0/https:%2F%2Fhoyo.link%2F8fHHQLxKn%3Futm_source=email%26utm_medium=crm%26utm_id=0%26utm_campaign=HYV-E-NT-EVT-AGEVERIFICATION-0521%26utm_content=en-us_HeaderImage-wMobilem%2B01Headerlogo%2BHoYoverseLogin/1/010c0196f884a364-c41f74bd-c624-4955-ad08-bdcd9a9be5ac-000000/CX2vP9QrRWN8OXivp7Un386arLY=212" target="_blank" ><img class="img-hover s-fullWidth" src="https://fastcdn.hoyoverse.com/static-resource-v2/2025/05/09/e5961071436a332944a2ee5596d27e67_2005878129437937495.png" alt="Img" style="display:block; width:100%; height:auto;border-bottom:3px hidden #FFFFFF;border-radius:0;" /></a></td></tr></table></div>
<!--<![endif]--> </td>
</tr>
</table>
<!-- BB -->
<table role="presentation" width="100%" cellpadding="0" cellspacing="0" style="border-collapse:collapse;">
<tr>
<td style=" height:20px;" height="20"> </td>
</tr>
</table><!-- BB -->
<table role="presentation" width="100%" cellpadding="0" cellspacing="0" style="border-collapse:collapse;">
<tr>
<td style=" height:10px;" height="10"> </td>
</tr>
</table><!-- BEGIN AC TITLE -->
<table role="presentation" style="border-collapse:collapse;" width="85%" cellspacing="0" cellpadding="0" align="center"><tr>
<td style="font-family: Tahoma, Geneva, sans-serif;font-size:22px; line-height:140%;color:#4c89fa; text-align:center;" ><Strong><font color="#4c89fa">Verify your age to keep your account active</font></strong></td></tr></table><!-- END AC TITLE --> <table role="presentation" width="100%" cellpadding="0" cellspacing="0" style="border-collapse:collapse;">
<tr>
<td style=" height:20px;" height="20"> </td>
</tr>
</table><!-- BB -->
<table role="presentation" width="100%" cellpadding="0" cellspacing="0" style="border-collapse:collapse;">
<tr>
<td style=" height:10px;" height="10"> </td>
</tr>
</table><!-- BEGIN SUB AC TITLE - STD -->
<table role="presentation" style="border-collapse:collapse;" width="80%" class="s-fullWidth370" cellspacing="0" cellpadding="0" align="center">
<tr><td style="font-family: Tahoma, Geneva, sans-serif;font-size:16px; line-height:140%; color:#000000; text-align:left; padding: 0 15px;" ><font color="#000000">Dear Player,</font></td></tr><tr><td style=" height:10px;" height="10"> </td></tr></table><!-- END SUB AC TITLE - STD --><!-- BEGIN SUB AC TITLE - STD -->
<table role="presentation" style="border-collapse:collapse;" width="80%" class="s-fullWidth370" cellspacing="0" cellpadding="0" align="center">
<tr><td style="font-family: Tahoma, Geneva, sans-serif;font-size:16px; line-height:140%; color:#000000; text-align:left; padding: 0 15px;" ><font color="#000000">To comply with local legal requirements and protect your privacy within HoYoverse games, <strong style="color:#4c89fa" >age verification is now mandatory for your account</strong>.<br/><br/>If you fail to complete this verification promptly, your account will be restricted, and your important personal data will be permanently deleted.<br/><br/>We strongly recommend immediate action to ensure uninterrupted access to your account and to prevent any personal data loss.</font></td></tr><tr><td style=" height:10px;" height="10"> </td></tr></table><!-- END SUB AC TITLE - STD --><!-- BB -->
<table role="presentation" width="100%" cellpadding="0" cellspacing="0" style="border-collapse:collapse;">
<tr>
<td style=" height:10px;" height="10"> </td>
</tr>
</table><!-- BEGIN SA CTA -->
<table role="presentation" style="border-collapse:collapse;" width="100%" cellspacing="0" cellpadding="0" align="center">
<tr>
<td style="font-size:0;text-align:center;" valign="top"><!--[if mso]><table role="presentation" width="800" cellpadding="0" cellspacing="0" style="border-collapse:collapse; width:800px" align="center"><tr><td valign="top" ><![endif]-->
<div style="display:inline-block;vertical-align:top;width:100%;max-width:800px;padding-bottom:15px;" class="s-fullWidth" align="center"><div align="center"><!--[if mso]><v:roundrect xmlns:v="urn:schemas-microsoft-com:vml" xmlns:w="urn:schemas-microsoft-com:office:word" href="https://hoyo.link/8fHHQLxKn?utm_source=email&utm_medium=crm&utm_id=0&utm_campaign=HYV-E-NT-EVT-AGEVERIFICATION-0521&utm_content=en-us_1CTACTA+01HeaderCTA+HoYoverseLogin" target="_blank" style="height:65px;v-text-anchor:middle;width:320px" arcsize="0.2" strokecolor="" fill="t"><v:fill type="tile" src="" color="#4c89fa" /><w:anchorlock/><center style="color: #FFFFFF; font-family: Tahoma, Geneva, sans-serif; font-size:18px; font-weight:bold;text-transform: uppercase;">Verify My Age ▶</center></v:roundrect><![endif]--><a class="btn-hover" href="https://36tyxwn0.r.ap-northeast-2.awstrack.me/L0/https:%2F%2Fhoyo.link%2F8fHHQLxKn%3Futm_source=email%26utm_medium=crm%26utm_id=0%26utm_campaign=HYV-E-NT-EVT-AGEVERIFICATION-0521%26utm_content=en-us_1CTACTA%2B01HeaderCTA%2BHoYoverseLogin/1/010c0196f884a364-c41f74bd-c624-4955-ad08-bdcd9a9be5ac-000000/5ZlhC0fSGRZxzA7s6YwhYe68qfA=212" style="background-color:#4c89fa;background-image:url(''); background-position: center center; background-size:cover;border:0px solid ;border-radius:13px;color: #FFFFFF; font-family: Tahoma, Geneva, sans-serif; font-size:18px; font-weight:bold;text-transform: uppercase;display:inline-block;line-height:65px;text-align:center;text-decoration:none;width:320px;-webkit-text-size-adjust:none;mso-hide:all;" target="_blank">Verify My Age ▶</a>
</div></div>
<!--[if mso]></td></tr></table><![endif]-->
</td>
</tr><tr><td style=" height:20px;" height="20"> </td></tr>
</table>
<!-- END SA --><!-- BEGIN SUB AC TITLE - STD -->
<table role="presentation" style="border-collapse:collapse;" width="80%"class="s-fullWidth370" cellspacing="0" cellpadding="0" align="center">
<tr><td style="font-family: Tahoma, Geneva, sans-serif;font-size:12px; line-height:140%; color:#000000; text-align:left; padding: 0 15px;" ><i>*Due to the 1–2 day delay in system data, please ignore this reminder if you have completed age verification recently</i></td></tr><tr><td style=" height:10px;" height="10"> </td></tr></table><!-- END SUB AC TITLE - STD --><!-- BB -->
<table role="presentation" width="100%" cellpadding="0" cellspacing="0" style="border-collapse:collapse;">
<tr>
<td style=" height:10px;" height="10"> </td>
</tr>
</table><!-- BEGIN AC TITLE -->
<table role="presentation" style="border-collapse:collapse;" width="80%" cellspacing="0" class="s-fullWidth370" cellpadding="0" align="center"><tr>
<td style="font-family: Tahoma, Geneva, sans-serif;font-size:22px; line-height:140%;color:#4c89fa; text-align:left;padding: 0 15px;" ><Strong><font color="#4c89fa">How to Verify My Age?</font></strong></td></tr></table><!-- END AC TITLE --><table role="presentation" width="100%" cellpadding="0" cellspacing="0" style="border-collapse:collapse;">
<tr>
<td style=" height:20px;" height="20"> </td>
</tr>
</table><!-- BEGIN SUB AC TITLE - STD -->
<table role="presentation" style="border-collapse:collapse;" width="80%" class="s-fullWidth370" cellspacing="0" cellpadding="0" align="center">
<tr><td style="font-family: Tahoma, Geneva, sans-serif;font-size:16px; line-height:140%; color:#000000; text-align:left; padding: 0 15px;" ><font color="#000000">To complete age verification, log in to the <a href="https://36tyxwn0.r.ap-northeast-2.awstrack.me/L0/https:%2F%2Fhoyo.link%2F8fHHQLxKn%3Futm_source=email%26utm_medium=crm%26utm_id=0%26utm_campaign=HYV-E-NT-EVT-AGEVERIFICATION-0521%26utm_content=en-us_TextCopyLeftAlign%2B%2B/1/010c0196f884a364-c41f74bd-c624-4955-ad08-bdcd9a9be5ac-000000/bRJihpBp4VtEWbNwIyNQY6LkQMc=212" target="_blank" style="color:#4c89fa;text-decoration:underline;">HoYoverse Account Center</a> and submit your birth year and month on the Age Verification page.</font></td></tr><tr><td style=" height:10px;" height="10"> </td></tr></table><!-- END SUB AC TITLE - STD --><!-- BEGIN BANNER NO MOBILE -->
<table role="presentation" width="100%" cellpadding="0" cellspacing="0" style="border-collapse:collapse;">
<tr>
<td align="center">
<table role="presentation" width="100%" cellpadding="0" cellspacing="0" style="border-collapse:collapse;" >
<tr align="center">
<td ><a href="https://36tyxwn0.r.ap-northeast-2.awstrack.me/L0/https:%2F%2Fhoyo.link%2F8fHHQLxKn%3Futm_source=email%26utm_medium=crm%26utm_id=0%26utm_campaign=HYV-E-NT-EVT-AGEVERIFICATION-0521%26utm_content=en-us_Banner-STD%2B02Banner%2BHoYoverseLogin/1/010c0196f884a364-c41f74bd-c624-4955-ad08-bdcd9a9be5ac-000000/BThFqMbEs70yG8wTSjCY-9MeA-4=212" target="_blank" ><img class="img-hover s-fullWidth370" src="https://fastcdn.hoyoverse.com/static-resource-v2/2025/05/08/6d7870487c89b834d10046dfd862e5b2_1118991050056791782.png" style="display:block; max-width:400px; width:100%; height:auto; color:#000000; font-size:16px; line-height:140%; font-weight: bold; font-family:Tahoma, Geneva, sans-serif;border:3px hidden #FFFFFF;border-radius:0;" width="400" /></a></td>
</tr>
</table>
</td>
</tr><tr><td style=" height:20px;" height="20"> </td></tr>
</table>
<!-- END BANNER --><!-- BEGIN SUB AC TITLE - STD -->
<table role="presentation" style="border-collapse:collapse;" width="80%" class="s-fullWidth370" cellspacing="0" cellpadding="0" align="center">
<tr><td style="font-family: Tahoma, Geneva, sans-serif;font-size:16px; line-height:140%; color:#000000; text-align:left; padding: 0 15px;" ><font color="#000000">Alternatively, Genshin Impact players can submit their date of birth directly via <a href="https://36tyxwn0.r.ap-northeast-2.awstrack.me/L0/https:%2F%2Fhoyo.link%2F5D4iFEAL%3Futm_source=email%26utm_medium=crm%26utm_id=0%26utm_campaign=HYV-E-NT-EVT-AGEVERIFICATION-0521%26utm_content=en-us_TextCopyLeftAlign%2B02Banner%2BHoYoverseLogin/1/010c0196f884a364-c41f74bd-c624-4955-ad08-bdcd9a9be5ac-000000/klrGpzEGWEUzXqD3RtsyVEEMNmA=212" target="_blank" style="color:#4c89fa;text-decoration:underline;">logging into Genshin Impact</a>.</font></td></tr><tr><td style=" height:10px;" height="10"> </td></tr></table><!-- END SUB AC TITLE - STD --><!-- BEGIN SUB AC TITLE - STD -->
<table role="presentation" style="border-collapse:collapse;" width="80%" class="s-fullWidth370" cellspacing="0" cellpadding="0" align="center">
<tr><td style="font-family: Tahoma, Geneva, sans-serif;font-size:16px; line-height:140%; color:#000000; text-align:left; padding: 0 15px;" ><font color="#000000">Please ensure timely verification by <strong style="color:#4c89fa" >July 18, 2025 (EDT)</strong> to prevent account suspension.</font></td></tr><tr><td style=" height:10px;" height="10"> </td></tr></table><!-- END SUB AC TITLE - STD --><!-- BB -->
<table role="presentation" width="100%" cellpadding="0" cellspacing="0" style="border-collapse:collapse;">
<tr>
<td style=" height:10px;" height="10"> </td>
</tr>
</table><!-- BEGIN SA CTA -->
<table role="presentation" style="border-collapse:collapse;" width="100%" cellspacing="0" cellpadding="0" align="center">
<tr>
<td style="font-size:0;text-align:center;" valign="top"><!--[if mso]><table role="presentation" width="800" cellpadding="0" cellspacing="0" style="border-collapse:collapse; width:800px" align="center"><tr><td valign="top" ><![endif]-->
<div style="display:inline-block;vertical-align:top;width:100%;max-width:800px;padding-bottom:15px;" class="s-fullWidth" align="center"><div align="center"><!--[if mso]><v:roundrect xmlns:v="urn:schemas-microsoft-com:vml" xmlns:w="urn:schemas-microsoft-com:office:word" href="https://hoyo.link/8fHHQLxKn?utm_source=email&utm_medium=crm&utm_id=0&utm_campaign=HYV-E-NT-EVT-AGEVERIFICATION-0521&utm_content=en-us_1CTACTA+03FAQ+HoYoverseLogin" target="_blank" style="height:65px;v-text-anchor:middle;width:320px" arcsize="0.2" strokecolor="" fill="t"><v:fill type="tile" src="" color="#4c89fa" /><w:anchorlock/><center style="color: #FFFFFF; font-family: Tahoma, Geneva, sans-serif; font-size:18px; font-weight:bold;text-transform: uppercase;">Verify My Age ▶</center></v:roundrect><![endif]--><a class="btn-hover" href="https://36tyxwn0.r.ap-northeast-2.awstrack.me/L0/https:%2F%2Fhoyo.link%2F8fHHQLxKn%3Futm_source=email%26utm_medium=crm%26utm_id=0%26utm_campaign=HYV-E-NT-EVT-AGEVERIFICATION-0521%26utm_content=en-us_1CTACTA%2B03FAQ%2BHoYoverseLogin/1/010c0196f884a364-c41f74bd-c624-4955-ad08-bdcd9a9be5ac-000000/Urmrydz-6x3Fk0bRbYA7yxnvDd0=212" style="background-color:#4c89fa;background-image:url(''); background-position: center center; background-size:cover;border:0px solid ;border-radius:13px;color: #FFFFFF; font-family: Tahoma, Geneva, sans-serif; font-size:18px; font-weight:bold;text-transform: uppercase;display:inline-block;line-height:65px;text-align:center;text-decoration:none;width:320px;-webkit-text-size-adjust:none;mso-hide:all;" target="_blank">Verify My Age ▶</a>
</div></div>
<!--[if mso]></td></tr></table><![endif]-->
</td>
</tr><tr><td style=" height:20px;" height="20"> </td></tr>
</table>
<!-- END SA --><!-- BB -->
<table role="presentation" width="100%" cellpadding="0" cellspacing="0" style="border-collapse:collapse;">
<tr>
<td style=" height:10px;" height="10"> </td>
</tr>
</table><!-- BEGIN AC TITLE -->
<table role="presentation" style="border-collapse:collapse;" width="80%" cellspacing="0" class="s-fullWidth370" cellpadding="0" align="center"><tr>
<td style="font-family: Tahoma, Geneva, sans-serif;font-size:22px; line-height:140%;color:#4c89fa; text-align:left;padding: 0 15px;" ><Strong><font color="#4c89fa">Why Is This Required?</font></strong></td></tr></table><!-- END AC TITLE --><table role="presentation" width="100%" cellpadding="0" cellspacing="0" style="border-collapse:collapse;">
<tr>
<td style=" height:20px;" height="20"> </td>
</tr>
</table><!-- BEGIN SUB AC TITLE - STD -->
<table role="presentation" style="border-collapse:collapse;" width="80%" class="s-fullWidth370" cellspacing="0" cellpadding="0" align="center">
<tr><td style="font-family: Tahoma, Geneva, sans-serif;font-size:16px; line-height:140%; color:#000000; text-align:left; padding: 0 15px;" ><font color="#000000">By law, we are required to age-verify all US player and other online accounts. Failure to verify will result in:<br/><br/>• Account suspension starting <strong style="color:#4c89fa" >July 18, 2025</strong><br/>• <strong style="color:#4c89fa" >Permanent deletion of all personal data</strong> after a 1-year suspension period<br/>• No further notifications post-suspension due to inaccessible account information</font></td></tr><tr><td style=" height:10px;" height="10"> </td></tr></table><!-- END SUB AC TITLE - STD --><!-- BB -->
<table role="presentation" width="100%" cellpadding="0" cellspacing="0" style="border-collapse:collapse;">
<tr>
<td style=" height:10px;" height="10"> </td>
</tr>
</table><!-- BEGIN AC TITLE -->
<table role="presentation" style="border-collapse:collapse;" width="80%" cellspacing="0" class="s-fullWidth370" cellpadding="0" align="center"><tr>
<td style="font-family: Tahoma, Geneva, sans-serif;font-size:22px; line-height:140%;color:#4c89fa; text-align:left;padding: 0 15px;" ><Strong><font color="#4c89fa">FAQ</font></strong></td></tr></table><!-- END AC TITLE --><table role="presentation" width="100%" cellpadding="0" cellspacing="0" style="border-collapse:collapse;">
<tr>
<td style=" height:20px;" height="20"> </td>
</tr>
</table><!-- BEGIN SUB AC TITLE - STD -->
<table role="presentation" style="border-collapse:collapse;" width="80%" class="s-fullWidth370" cellspacing="0" cellpadding="0" align="center">
<tr><td style="font-family: Tahoma, Geneva, sans-serif;font-size:16px; line-height:140%; color:#000000; text-align:left; padding: 0 15px;" ><font color="#000000">Q1: How will my data be processed?<br/><br/>Your submitted information will be solely used for age validation and will not be shared with any third parties.<br/>Review our <a href="https://36tyxwn0.r.ap-northeast-2.awstrack.me/L0/https:%2F%2Faccount.hoyoverse.com%2F%23%2Fabout%2Fprivacy%3Futm_source=email%26utm_medium=crm%26utm_id=0%26utm_campaign=HYV-E-NT-EVT-AGEVERIFICATION-0521%26utm_content=en-us_TextCopyLeftAlign%2B03FAQ%2BPrivacypolicy/1/010c0196f884a364-c41f74bd-c624-4955-ad08-bdcd9a9be5ac-000000/voQ0xwdp6zOgJmRLrcxXbOsbEpc=212" target="_blank" style="color:#4c89fa;text-decoration:underline;">Privacy Policy</a> for more details.<br/><br/>Q2: What if I fail to verify my age by July 18, 2025?<br/><br/>If your age verification has not been completed by <strong style="color:#4c89fa" >July 18, 2025 (EDT)</strong>, your HoYoverse game account will be suspended and all of your personal data will be permanently erased after 12 months of suspension.<br/>You will not be able to receive further notifications during the account suspension due to inaccessible account information.</font></td></tr><tr><td style=" height:10px;" height="10"> </td></tr></table><!-- END SUB AC TITLE - STD --><!-- BB -->
<table role="presentation" width="100%" cellpadding="0" cellspacing="0" style="border-collapse:collapse;">
<tr>
<td style=" height:10px;" height="10"> </td>
</tr>
</table><!-- BEGIN SUB AC TITLE - STD -->
<table role="presentation" style="border-collapse:collapse;" width="80%" class="s-fullWidth370" cellspacing="0" cellpadding="0" align="center">
<tr><td style="font-family: Tahoma, Geneva, sans-serif;font-size:16px; line-height:140%; color:#000000; text-align:left; padding: 0 15px;" ><font color="#000000">To prevent account suspension and any relevant data loss, we strongly recommend you to take prompt action and complete your age verification now.</font></td></tr><tr><td style=" height:10px;" height="10"> </td></tr></table><!-- END SUB AC TITLE - STD --><!-- BB -->
<table role="presentation" width="100%" cellpadding="0" cellspacing="0" style="border-collapse:collapse;">
<tr>
<td style=" height:10px;" height="10"> </td>
</tr>
</table><!-- BEGIN SA CTA -->
<table role="presentation" style="border-collapse:collapse;" width="100%" cellspacing="0" cellpadding="0" align="center">
<tr>
<td style="font-size:0;text-align:center;" valign="top"><!--[if mso]><table role="presentation" width="800" cellpadding="0" cellspacing="0" style="border-collapse:collapse; width:800px" align="center"><tr><td valign="top" ><![endif]-->
<div style="display:inline-block;vertical-align:top;width:100%;max-width:800px;padding-bottom:15px;" class="s-fullWidth" align="center"><div align="center"><!--[if mso]><v:roundrect xmlns:v="urn:schemas-microsoft-com:vml" xmlns:w="urn:schemas-microsoft-com:office:word" href="https://hoyo.link/8fHHQLxKn?utm_source=email&utm_medium=crm&utm_id=0&utm_campaign=HYV-E-NT-EVT-AGEVERIFICATION-0521&utm_content=en-us_1CTACTA+04LastReminder+HoYoverseLogin" target="_blank" style="height:65px;v-text-anchor:middle;width:320px" arcsize="0.2" strokecolor="" fill="t"><v:fill type="tile" src="" color="#4c89fa" /><w:anchorlock/><center style="color: #FFFFFF; font-family: Tahoma, Geneva, sans-serif; font-size:18px; font-weight:bold;text-transform: uppercase;">Verify My Age ▶</center></v:roundrect><![endif]--><a class="btn-hover" href="https://36tyxwn0.r.ap-northeast-2.awstrack.me/L0/https:%2F%2Fhoyo.link%2F8fHHQLxKn%3Futm_source=email%26utm_medium=crm%26utm_id=0%26utm_campaign=HYV-E-NT-EVT-AGEVERIFICATION-0521%26utm_content=en-us_1CTACTA%2B04LastReminder%2BHoYoverseLogin/1/010c0196f884a364-c41f74bd-c624-4955-ad08-bdcd9a9be5ac-000000/2-PJ8UVy2Uk1kBCf5cZ9mzvgA2Y=212" style="background-color:#4c89fa;background-image:url(''); background-position: center center; background-size:cover;border:0px solid ;border-radius:13px;color: #FFFFFF; font-family: Tahoma, Geneva, sans-serif; font-size:18px; font-weight:bold;text-transform: uppercase;display:inline-block;line-height:65px;text-align:center;text-decoration:none;width:320px;-webkit-text-size-adjust:none;mso-hide:all;" target="_blank">Verify My Age ▶</a>
</div></div>
<!--[if mso]></td></tr></table><![endif]-->
</td>
</tr><tr><td style=" height:20px;" height="20"> </td></tr>
</table>
<!-- END SA --><!-- BEGIN SUB AC TITLE - STD -->
<table role="presentation" style="border-collapse:collapse;" width="80%" class="s-fullWidth370" cellspacing="0" cellpadding="0" align="center">
<tr><td style="font-family: Tahoma, Geneva, sans-serif;font-size:16px; line-height:140%; color:#000000; text-align:left; padding: 0 15px;" ><font color="#000000">Thank you for your understanding and for being a vital part of HoYoverse.</font></td></tr><tr><td style=" height:10px;" height="10"> </td></tr></table><!-- END SUB AC TITLE - STD --><!-- BB -->
<table role="presentation" width="100%" cellpadding="0" cellspacing="0" style="border-collapse:collapse;">
<tr>
<td style=" height:10px;" height="10"> </td>
</tr>
</table><!-- BB -->
<table role="presentation" width="100%" cellpadding="0" cellspacing="0" style="border-collapse:collapse;">
<tr>
<td style=" height:10px;" height="10"> </td>
</tr>
</table><!-- BEGIN SUB AC TITLE - STD -->
<table role="presentation" style="border-collapse:collapse;" width="80%"class="s-fullWidth370" cellspacing="0" cellpadding="0" align="center">
<tr><td style="font-family: Tahoma, Geneva, sans-serif;font-size:12px; line-height:140%; color:#000000; text-align:left; padding: 0 15px;" ><i>This is an automated message, please do not reply.</i></td></tr><tr><td style=" height:10px;" height="10"> </td></tr></table><!-- END SUB AC TITLE - STD --><!-- BB -->
<table role="presentation" width="100%" cellpadding="0" cellspacing="0" style="border-collapse:collapse;">
<tr>
<td style=" height:10px;" height="10"> </td>
</tr>
</table><!-- BB -->
<table role="presentation" width="100%" cellpadding="0" cellspacing="0" style="border-collapse:collapse;">
<tr>
<td style=" height:10px;" height="10"> </td>
</tr>
</table><!-- BEGIN SUB AC TITLE - STD -->
<table role="presentation" style="border-collapse:collapse;" width="80%" cellspacing="0" cellpadding="0" align="center">
<tr><td style="font-family: Tahoma, Geneva, sans-serif;font-size:16px; line-height:140%; color:#000000; text-align:center; padding: 0 15px;" ><font color="#000000">Yours sincerely,</font></td></tr><tr><td style=" height:10px;" height="10"> </td></tr></table><!-- END SUB AC TITLE - STD --><!-- BEGIN SUB AC TITLE - STD -->
<table role="presentation" style="border-collapse:collapse;" width="80%" cellspacing="0" cellpadding="0" align="center">
<tr><td style="font-family: Tahoma, Geneva, sans-serif;font-size:16px; line-height:140%; color:#000000; text-align:center; padding: 0 15px;" ><font color="#000000">HoYoverse Operations Team</font></td></tr><tr><td style=" height:10px;" height="10"> </td></tr></table><!-- END SUB AC TITLE - STD --><!-- BB -->
<table role="presentation" width="100%" cellpadding="0" cellspacing="0" style="border-collapse:collapse;">
<tr>
<td style=" height:10px;" height="10"> </td>
</tr>
</table>
<!-- BEGIN FOOTER -->
<table cellpadding="0" cellspacing="0" style="width: 100%; min-width: 100%; height: auto; background-color: #000000;" role="presentation">
<tr>
<td align="center" style="width: 100%; min-width: 100%; height: auto; padding: 0;">
<!--[if mso]>
<table cellpadding="0" cellspacing="0" style="width: 800px; margin: 0 auto;">
<tr>
<td style="width: 800px; height: auto; padding: 0; text-align: center;background-color: #000000;">
<![endif]-->
<table role="presentation" style="border-collapse:collapse;max-width: 800px; height: auto;" width="100%" cellspacing="0" cellpadding="0" align="center" bgcolor="#000000" >
<tr>
<td style="font-size:0;text-align:center;" valign="top"><!--[if mso]><table role="presentation" width="800" cellpadding="0" cellspacing="0" style="border-collapse:collapse; width:800px"><tr><td valign="top" style="width:800px;"><![endif]-->
<div style="display:inline-block;vertical-align:top;width:100%;max-width:800px; " class="s-fullwidth">
<table role="presentation" style="border-collapse:collapse;" width="90%" align="center"cellspacing="0" cellpadding="0" >
<tr>
<td style=" height:10px;" height="10"> </td>
</tr>
<tr >
<td align = "center" style="padding:5px; ">
<div style="max-width:700px;width:85%;color:#FFFFFF;font-size:18px;line-height:130%;">
<a class="img-hover" href="https://36tyxwn0.r.ap-northeast-2.awstrack.me/L0/https:%2F%2Fwww.hoyoverse.com%2F%23%2Fnews%2F%3Futm_source=email%26utm_medium=crm%26utm_id=0%26utm_campaign=HYV-E-NT-EVT-AGEVERIFICATION-0521%26utm_content=en-us_FooterHP%2B10Footer%2BHoYoverseNews/1/010c0196f884a364-c41f74bd-c624-4955-ad08-bdcd9a9be5ac-000000/ujk1l2tTPwXm4OJSQrujJqRqtww=212" target="_blank" style="display: inline-block; text-decoration: underline;color:#FFFFFF;font-family: Tahoma, Geneva, sans-serif; font-weight: bold; font-size: 18px;line-height:150%;text-transform:uppercase; " >NEWS</a> | <a class="img-hover" href="https://36tyxwn0.r.ap-northeast-2.awstrack.me/L0/https:%2F%2Fcs.hoyoverse.com%2Fstatic%2Fhoyoverse-new-csc-service-hall-fe%2Findex.html%3Fpage_id=19%26login_type=visitor%26game_biz=platform_hyvpass%26utm_source=email%26utm_medium=crm%26utm_id=0%26utm_campaign=HYV-E-NT-EVT-AGEVERIFICATION-0521%26utm_content=en-us_FooterNews%2B10Footer%2BHoYoverseCS/1/010c0196f884a364-c41f74bd-c624-4955-ad08-bdcd9a9be5ac-000000/rD_MDeD0aphbIG47msGP8v2mEck=212" target="_blank" style="display: inline-block; text-decoration: underline;color:#FFFFFF;font-family: Tahoma, Geneva, sans-serif; font-weight: bold; font-size: 18px;line-height:150%;text-transform:uppercase; " >HELP CENTER</a>
</div>
</td>
</tr><tr>
<td style=" height:10px;" height="10"> </td>
</tr><tr><td style="height:20px;" height="20"> </td></tr><tr><td align="center"><img src="https://webstatic.hoyoverse.com/upload/static-resource/2022/02/21/135baf163a8371f40f64ba8c9caa4bbc_7994054460726074880.png" alt="HoYoverse" style="display:block;" width="200" height="auto" /></td></tr><tr><td style="height:20px;" height="20"> </td></tr><tr><td align="center"><span style="display: block;font-family: Tahoma, Geneva, sans-serif;font-size: 10px; line-height: 130%; color: #FFFFFF; text-align: center; margin: 0px;">If you do not wish to continue receiving such newsletters, click <a target="_blank" href="https://36tyxwn0.r.ap-northeast-2.awstrack.me/L0/https:%2F%2Fwebstatic.hoyoverse.com%2Fys%2Fevent%2Fe20200424unsubscribe%2Findex.html%3Ffrom=notifications%2540official.hoyoverse.com%26lang=en-us%26sign=74f1ac6441d631e1a42b4fda4832e395%26to=drazigreen2011%2540gmail.com/1/010c0196f884a364-c41f74bd-c624-4955-ad08-bdcd9a9be5ac-000000/w6N8ORBkQIerpXORl75APFlPUfQ=212">here</a> to unsubscribe.<br/><br/>Please kindly be reminded that once you have unsubscribed, you will no longer receive any HoYoverse marketing emails. This might result in you missing out on messages regarding invitations to tests, community-exclusive content, or announcements of eligibility to participate in events. In the meantime, you will continue to receive emails related to your account and transactions.</span></td>
</tr>
<tr><td style="height:20px;" height="20"> </td></tr><tr><td style="height:20px;" height="20"> </td></tr><tr><td align="center" ><p style="font-family: Tahoma, Geneva, sans-serif; font-weight: normal; font-size: 14px; line-height: 130%; color: #FFFFFF; "><a class="img-hover" href="https://36tyxwn0.r.ap-northeast-2.awstrack.me/L0/https:%2F%2Faccount.hoyoverse.com%2F%23%2Fabout%2FuserAgreement%3Futm_source=email%26utm_medium=crm%26utm_id=0%26utm_campaign=HYV-E-NT-EVT-AGEVERIFICATION-0521%26utm_content=en-us_FooterTerms/1/010c0196f884a364-c41f74bd-c624-4955-ad08-bdcd9a9be5ac-000000/4okn_0BGyRtmVqR9ZDpcWjQQS8c=212" target="_blank" style="display: inline-block; text-decoration: underline;color:#FFFFFF;font-family: Tahoma, Geneva, sans-serif; font-weight: normal; font-size: 14px; ">Terms of Service</a> | <a class="img-hover" href="https://36tyxwn0.r.ap-northeast-2.awstrack.me/L0/https:%2F%2Faccount.hoyoverse.com%2F%23%2Fabout%2Fprivacy%3Futm_source=email%26utm_medium=crm%26utm_id=0%26utm_campaign=HYV-E-NT-EVT-AGEVERIFICATION-0521%26utm_content=en-us_FooterPrivacy/1/010c0196f884a364-c41f74bd-c624-4955-ad08-bdcd9a9be5ac-000000/Ig4INcvDfIA85OFCHCXYgkq8-R8=212" target="_blank" style="display: inline-block; text-decoration: underline;color:#FFFFFF;font-family: Tahoma, Geneva, sans-serif; font-weight: normal; font-size: 14px; ">Privacy Policy</a></p></td></tr><tr><td style="height:20px;" height="20"> </td></tr><tr><td align="center"><span style="display: block;font-family: Tahoma, Geneva, sans-serif;font-size: 10px; line-height: 130%; color: #FFFFFF; text-align: center; margin: 0px;">Copyright © COGNOSPHERE. All Rights Reserved.</span></td>
</tr><tr><td style="height:20px;" height="20"> </td></tr><tr><td align="center"><span style="display: block;font-family: Tahoma, Geneva, sans-serif;font-size: 10px; line-height: 130%; color: #FFFFFF; text-align: center; margin: 0px;">COGNOSPHERE PTE. LTD., 1 One-North Crescent, #06-01/02, Singapore (138538)</span></td>
</tr>
<tr><td style="height:20px;" height="20"> </td></tr></table>
</div>
<!--[if mso]></td></tr></table><![endif]-->
</td>
</tr>
</table><!--[if mso]></td></tr></table><![endif]-->
</td>
</tr>
</table>
</div>
</td>
</tr>
</table>
</td>
</tr>
</table>
<!-- ####END_footer#### -->
<div class="xs-hackgmail" style="white-space:nowrap;font-size:15px;font-family:monospace;line-height:0;display:none;"> </div>
</div>
</center>