<!DOCTYPE html PUBLIC '-//W3C//DTD XHTML 1.0 Transitional//EN' 'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd'>
<html>
<head>
<meta name='viewport' content='width=device-width' />
<meta http-equiv='content-type' content='text/html;charset=utf-8' />
<meta http-equiv='X-UA-Compatible' content='IE=edge' />
<style type='text/css'>
html,body{height:100%}
body { background-color:#f2f2f2;}
*{
text-rendering: optimizeLegibility !important;-webkit-font-smoothing: antialiased !important;}
a,a.appl-link,a.appl-link:link {text-decoration:none;}
a.appl-link:hover {text-decoration:underline;}
.appl_lowbrow a,#appl-footer a,a {color:inherit;}
#mobile-top section, #mobile-bottom section {
mso-hide: all;
}
@media only screen and (max-device-width: 768px) {
* { text-rendering:optimizelegibility; -webkit-text-size-adjust:none;
}
.appl_lowbrow,#appl-footer,#appl-footer2 {-webkit-text-size-adjust:120%;}
.appl_lowbrow a,#appl-footer a, a { color:inherit; }
}
@media only screen and (max-device-width: 768px) and (orientation : portrait) {
.appl_lowbrow,#appl-footer,#appl-footer2 {-webkit-text-size-adjust:120%;}
.appl_lowbrow a,#appl-footer a, a,#appl-footer2 a { color:inherit; }
body{ min-height:930px!important; }
}
@media only screen and (max-device-width: 768px) and (orientation : landscape){
body{ min-height:930px!important;}
}
</style>
<style type='text/css'>
/* Mobile Styles */
@media only screen and (max-device-width: 480px) {
body{ min-height:620px!important;}
table[class~=apple_container_full] * {-webkit-text-size-adjust:none; }
table[class~=appl_box] {border:0!important;box-shadow:none!important;}
p, p a{font-family:'Helvetica Neue',Helvetica, Arial, Verdana,sans-serif;}
p[class='appl_headline_txt']{ font-size:13px; line-height:20px; letter-spacing:.1em; margin-top:20px!important;}
/*table[id='appl_body'] p a{font-family:'Lucida Grande','Lucida Sans','Lucida Sans Unicode',Arial,Helvetica,Verdana,sans-serif;}*/
*[class~=appl_desktop]{ display:none!important; }
table[class~=appl_container_full]> tbody > tr > td,
table[class~=appl_container_full] > tr > td{ padding-left:15px!important; padding-right:15px!important; }
table[id='appl_header']{}
table[id='appl_body'] > tr > td,
table[id='appl_body'] > tbody > tr > td{ background-color:#ffffff!important; padding-bottom:35px!important; }
table[id='apple_footer'] { background-color:#f2f2f2!important; }
p[class~=appl_headline_txt]{font-weight:200!important;color:#444!important}
table[class~=appl_100], td[class~=appl_100] { width:100%!important; min-width:0!important;background-color:transparent!important }
td[class~=appl_content]{padding-top:0px!important;}
table[class~=appl_headline] > tbody >tr >td,
table[class~=appl_headline] >tr > td{ padding-bottom:55px!important}
img[class~=appl_hero_img1]{min-width:250px!important; width:95%!important; height:auto!important;}
*[class~=appl_mobile]{ height:auto!important; display:block!important;max-height:none!important; line-height:100%!important; overflow:visible!important; width:auto!important;max-width:none!important;}
td[class~=appl_stack]{ display:block!important; width:100%!important;}
td[class~=appl_stack] > table { width:100%!important;//max-width:290px!important}
td[class~=appl_app_icon] img{ width:100px!important; height:auto!important;}
td[class~=appl_app_title] img{ width:170px!important; height:auto!important;}
td[class~=appl_app_title] {padding-top:10px!Important;}
td[class~=appl_app_txt]{ padding-bottom:18px!important; text-align:left; }
td[class~=appl_app_txt] * {font-size:14px!important;line-height:1.25em!important;}
td[class~=appl_app_txt] a img {width:9px!important;height:auto!important}
td[class~=appl_app_txt] p:first-child{ margin-bottom:4px!important;}
td[class~=appl_center]{text-align:left!important;}
td[class~=appl_footer_text] div,
td[class~=appl_footer_text] div a {
font-family: Helvetica Neue, Helvetica, Arial, Verdana, sans-serif!important;
font-size: 9px!important;
line-height: 1.45em!important;
}
td[class~=appl_footer_text] div{
color: #999999!important;
}
td[class~=appl_footer_text1] {padding-top:0!important;padding-bottom:10px!important}
td[class~=appl_footer_text2] {padding-top:0!important}
td[class~=appl_lowbrow] *, td[class~=appl_lowbrow] {font-size:9px!important; color:#999999}
td[class~=appl_lowbrow] a{color:#999999!important}
td[class~=appl_lowbrow]{padding-bottom:18px!important;}
td[class~=appl_lowbrow2]{padding-top:18px;}
table[class~=appl_headline] > tbody >tr >td[class~=appl_bottom_link],
table[class~=appl_headline] >tr >td[class~=appl_bottom_link]{padding-top:15px!important; padding-bottom:5px!important}
td[class~=appl_logo]{ padding-bottom:46px!important;padding-top:10px;}
td[dir=rtl] > div { text-align: right!important; }
}
</style>
</head>
<body rightmargin='0' leftmargin='0' bgcolor='#f2f2f2' style='margin:0;padding:0;'>
<table width='100%' cellspacing='0' cellpadding='0' border='0' align='center' id='appl_body' class='appl_container_full'>
<tr>
<td bgcolor='#f2f2f2' style='padding-top:20px;padding-left:10px;padding-right:10px;' >
<table width='740' cellspacing='0' cellpadding='0' border='0' align='center' style='margin:0 auto; border:1px solid #eeeeee;box-shadow: 0px 0px 5px 3px #eeeeee;border-collapse:separate; border-radius:15px;background-color:#ffffff;min-width:740px' class='appl_100 appl_box'>
<tr>
<td width='740' valign='top' align='center' style='' class='appl_100 appl_content '>
<table width='740' cellspacing='0' cellpadding='0' border='0' style='margin:0 auto' class='appl_desktop'>
<tr>
<td height='46'>
</td>
</tr>
</table>
<table width='604' cellspacing='0' cellpadding='0' border='0' style='margin:0 auto' class='appl_100'>
<tr>
<td valign='top' align='left' class='appl_stack appl_logo' style='padding-bottom:85px'>
<img src='http://a1.phobos.apple.com/au/r30/Features7/v4/9b/05/4d/9b054d4d-9761-2994-5598-91920f9e709f/mza_5496252094393114268.png' width='27' height='34' style='display:block; margin:0; border:0' alt='Apple' />
</td>
</tr>
</table>
<table width='600' cellspacing='0' cellpadding='0' border='0' style='margin:0 auto' class='appl_100'>
<tr>
<td align='left' valign='top' class='appl_stack'>
<table width='100%' cellspacing='0' cellpadding='0' border='0'>
<tr>
<td class='appl_app_txt' style='padding-bottom:14px;' >
<div style='font-family:Helvetica Neue, Helvetica,Lucida Grande,Lucida Sans,Lucida Sans Unicode,Arial,sans-serif;color:#444444;font-size:14px;line-height:1.32em;'>
Dear Kai,
<br><br>
There has been an update on the refund request for one or more items through <a href="https://reportaproblem.apple.com" style="color:#517189">Report a Problem</a>.
<br><br>
To review, visit <a href="https://reportaproblem.apple.com" style="color:#517189">Report a Problem</a>. After logging in, click <b>"Check Status of Claims"</b> near the top of the page.
<br><br>
Regards,
<br><br>
Apple Support
</div>
</td>
</tr>
</table>
</td>
</tr>
</table>
<table width='740' cellspacing='0' cellpadding='0' border='0' style='margin:0 auto' class='appl_desktop'>
<tr>
<td height='60'>
</td>
</tr>
</table>
</td>
</tr>
</table>
</td>
</tr>
</table>
<table width='100%' cellspacing='0' cellpadding='0' border='0' align='center' id='appl_footer' class='appl_container_full' style=''>
<tr>
<td align='center' bgcolor='#f2f2f2' style='padding-top:20px; padding-left:10px;padding-right:10px;'>
<table width='700' cellspacing='0' cellpadding='0' border='0' style='margin:0 auto;min-width:740px' class='appl_100'>
<tr>
<td align='center' style='padding-bottom:20px;'>
<table width='100%' border='0' cellspacing='0' cellpadding='0' align='center' id='appl-footer2' class='appl_100'>
<tr>
<td align='center' style='padding-top:0;padding-bottom:25px;' class='appl_center appl_footer_text appl_footer_text2' >
<div style='font-family:Lucida Grande,Helvetica Neue,Arial,Helvetica,sans-serif,sans-serif;color:#999999;font-size:9px;line-height:1.6667em'>
<p align='center'>
Copyright © 2025 Apple Inc. 1 Apple Park Way, Cupertino, CA 95014, United States
<br/>
<a href='http://www.apple.com/legal/privacy/' class='appl-link' style='color:#517189'>Privacy Policy</a>
<span class='appl_desktop'> </span> | <span class='appl_desktop'> </span>
<a href='https://www.apple.com/legal/internet-services/itunes/' class='appl-link' style='color:#517189'>Terms and Conditions</a>
<span class='appl_desktop'> </span> | <span class='appl_desktop'> </span>
<a href='https://support.apple.com' class='appl-link' style='color:#517189'>Apple Support</a>
<span class='appl_desktop'> </span>
</p>
</div>
</td>
</tr>
</table>
</td>
</tr>
</table>
</td>
</tr>
</table>
<div style=' display:none; white-space:nowrap!important; font:15px courier; color:#000000; line-height:0px;'> </div>
</body>
</html>