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<p class="MsoNormal">Hello there, <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We’re really sorry to be in touch with disappointing news about your recent order
<b>THMUS48123</b> you placed on the <b>THOMAS SANDERS</b> store<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">During our warehouse move, we encountered an unexpected inventory issue, and, despite our best efforts, we haven’t been able to locate one or more of the items you purchased. Sadly, this means we will shortly be processing a refund for
the item/s.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">You’ll receive a confirmation email once the refund has been issued, and it may take a few days to appear depending on your bank or payment provider. If the item becomes available again in the future, we’ll make sure you’re the first to
know.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We know how frustrating this is and we truly apologise for the delay and inconvenience caused. Thanks so much for your patience and understanding while we get things back on track — and if you need anything in the meantime, please send
your query to <b><u>helpdesk@sandbaguk.com</u></b> and the customer service team will be happy to help.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Warm regards, <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">The Store Admin Team</p>
</div>
<p>==============================</p>
<p>Important Information and Confidentiality Notice.</p>
<p>This email is for the use of the intended recipient(s) only, is confidential and may be legally privileged. If you have received this email in error, do not read and please notify the sender immediately by email and then delete this email from your system
or, alternatively, contact Sandbag LTD by telephone on +44 (0) 118 950 5812. Any unauthorised dissemination, distribution or copying of this communication is strictly prohibited. If you are not the intended recipient, you must not use, disclose, copy, forward
or otherwise distribute this email without the author’s prior permission.</p>
<p>Please note that we have taken precautions to minimise the risk of transmitting software viruses but we advise you to carry out your own virus checks on any attachments to this message. We cannot accept liability for any loss or damage caused by software
viruses.</p>
<p> ============================</p>
<br><br><p style="font-family: Verdana; font-size:10pt; color:#666666;"><b>Disclaimer</b></p><p style="font-family: Verdana; font-size:8pt; color:#666666;">The information contained in this communication from the sender is confidential. It is intended solely for use by the recipient and others authorized to receive it. If you are not the recipient, you are hereby notified that any disclosure, copying, distribution or taking action in relation of the contents of this information is strictly prohibited and may be unlawful.<br><br>This email has been scanned for viruses and malware, and may have been automatically archived by Mimecast, a leader in email security and cyber resilience. Mimecast integrates email defenses with brand protection, security awareness training, web security, compliance and other essential capabilities. Mimecast helps protect large and small organizations from malicious activity, human error and technology failure; and to lead the movement toward building a more resilient world. To find out more, visit our website.</p></body></html>