[House] December Rent - Correction

Robin Lee Powell rlpowell at digitalkingdom.org
Sun Dec 16 12:15:18 PST 2012 

My recollection is that I asked you who we call for the ducts (see
attached email) and then you called me, we talked on the phone, and
you told me to talk to COIT.  Two emails and a phone call is me
attempting to be clear as to my intentions.

Our records indicate that you paid for the ducts in both 2007 and
2010; I can get the exact months if you like.  We don't recall you
saying anothing about no further duct cleanings after the one in
2010.  That looks like a policy change to me.

We won't ask for help with the ducts in the future.

If we had known we were paying for it this time, we would have spent
time shopping around for price, or waited for a special or
something.  It was my understanding that you told me to just use
COIT, so that's what we did.

As such, we feel like we could have paid less, so we're willing to
split it with you.

It seems like we had a misunderstanding here.  I appreciate how
easily we've communicated in the past, and I hope we can continue
our excellent relationship in the future.

-Robin


On Thu, Dec 13, 2012 at 08:18:31PM -0800, anna danich wrote:
> Robin,
> 
> Nowhere in the "longish list of minorish problems" did you mention
> cleaning the ducts, except in the last e-mail, where you "snuck"
> it in, saying that you will call Coit.  That's not fair. I do
> recall cleaning the ducts for you once after you moved in, but it
> is not something that the owner is responsible for.  The owner
> provides a home with a heating system.  If the heating system
> doesn't work, we fix it, as we did recently. The basic upkeep,
> like changing the filter, cleaning ducts, etc. is up to you. 
> 
> 
>  
> Anna Danich
> Property Manager
> West & Praszker Realtors, Inc.
> (415) 661-5300 ofc
> (415) 661-3176 fax
> (415) 713-4362 mobile
> 
> 
> ________________________________
>  From: Robin Lee Powell <rlpowell at digitalkingdom.org>
> To: anna danich <anna_danich at yahoo.com>; 2694 RJ RuthAnne Robin <house at digitalkingdom.org> 
> Sent: Thursday, December 13, 2012 6:40 PM
> Subject: Re: December Rent - Correction
>  
> Forgot to attach the prior email, of course.
> 
> -Robin
> 
> On Thu, Dec 13, 2012 at 06:38:02PM -0800, Robin Lee Powell wrote:
> > 1.  We've never paid for the COIT duct cleaning before.
> > 
> > 2.  The ducts were so bad that we had to get them back a second time
> > because the first time after they left something *lit on fire* and
> > filled the upstairs with smoke and coated all the upstairs surfaces
> > with black dust.  Seriously, the ducts are *bad*, and they're bad
> > every year, and we can't breath that stuff, especially with dust
> > allergies, and even if we could, we're not letting twins breath it.
> > 
> > 3.  I told you I was going to call COIT, which as I said we've never
> > paid for before; please find the email attached where I told you
> > this, along with a list of other people we were going to call, and
> > the one thing we *didn't* expect you to pay for separated out.  If
> > your policy about paying for this service has changed, I would have
> > expected a response to that effect at that time.
> > 
> > -Robin
> > 
> > On Thu, Dec 13, 2012 at 06:07:09PM -0800, anna danich wrote:
> > > I fired off the previous e-mail with erroneous information.
> > > 
> > > Your December rent check is he, but it is short $351 because you
> > > deducted the fee for Coit Duct cleaning from your rent amount. 
> > > Please deliver $351 ASAP.
> > > 
> > > Duct cleaning is a personal preference.  It is not an expense the
> > > owner pays for.
> > > 
> > > Thank you.
> > > 
> > > 
> > >  
> > > Anna Danich
> > > Property Manager
> > > West & Praszker Realtors, Inc.
> > > (415) 661-5300 ofc
> > > (415) 661-3176 fax
> > > (415) 713-4362 mobile
> > > 
> > > 
> > > ________________________________
> > >  From: anna danich <anna_danich at yahoo.com>
> > > To: Robin Lee Powell <rlpowell at digitalkingdom.org>; 2694 RJ RuthAnne Robin <house at digitalkingdom.org> 
> > > Sent: Thursday, December 13, 2012 5:06 PM
> > > Subject: December Rent
> > >  
> > > 
> > > Hi,
> > > 
> > > The bookkeepers are advising me that we are missing your rent check for the month of December.  It is very out of character, and maybe something went wrong with the check you sent.  Can you please check with your bank and deliver a replacement check to us as soon as possible?
> > > 
> > > Thanks!
> > > 
> > >  
> > > Anna Danich
> > > Property Manager
> > > West & Praszker Realtors, Inc.
> > > (415) 661-5300 ofc
> > > (415) 661-3176 fax
> > > (415) 713-4362 mobile
> > 
> > -- 
> > http://singinst.org/ :  Our last, best hope for a fantastic future.
> > .i ko na cpedu lo nu stidi vau loi jbopre .i danfu lu na go'i li'u .e
> > lu go'i li'u .i ji'a go'i lu na'e go'i li'u .e lu go'i na'i li'u .e
> > lu no'e go'i li'u .e lu to'e go'i li'u .e lu lo mamta be do cu sofybakni li'u
> 
> -- 
> http://singinst.org/ :  Our last, best hope for a fantastic future.
> .i ko na cpedu lo nu stidi vau loi jbopre .i danfu lu na go'i li'u .e
> lu go'i li'u .i ji'a go'i lu na'e go'i li'u .e lu go'i na'i li'u .e
> lu no'e go'i li'u .e lu to'e go'i li'u .e lu lo mamta be do cu sofybakni li'u
> OK, so:
> 
> - We'll call Frank for the faucet replacement.
> 
> - We'll call Coit for the duct cleaning.
> 
> - We'll call Alex for everything else.
> 
> - Thanks for the garage door info; we'll handle that ourselves.
> 
> - We're seriously home just about all the time during the work week,
>   so call my cell (650-296-8094) whenever you want to visit to meet
>   the babies.  If you want to do it on a weekend, let me know which
>   one.
> 
> -Robin
> 
> On Mon, Oct 22, 2012 at 04:53:40PM -0700, anna danich wrote:
> > Hi Robin,
> > 
> > Please feel free to contact Frank (415- 218-7704)  for the major
> > issues.  If he doesn't want to do the minor stuff, like caulking
> > around the sink, etc., then call Alex (415-317-0894).  Alex is
> > going out of town Oct 29 - Nov 15th.
> > 
> > 
> > For a garage door opener, we use Bay City Garage Doors
> > (650-952-7879).  The owner's name is Mike, and he charges $35 for
> > the opener.  He will need to know what kind of motor you have,
> > etc., and might have one on hand to drop off to you.  You would
> > have to settle that one on your own.
> > 
> > I would love to meet the twins.  How old are they now?
> > 
> >  
> > Anna Danich
> > Property Manager
> > West & Praszker Realtors, Inc.
> > (415) 661-5300 ofc
> > (415) 661-3176 fax
> > (415) 713-4362 mobile
> > 
> > 
> > ________________________________
> >  From: Robin Lee Powell <rlpowell at digitalkingdom.org>
> > To: anna danich <anna_danich at yahoo.com> 
> > Sent: Monday, October 22, 2012 2:50 PM
> > Subject: Re: Long list of minor-ish issues
> >  
> > I'm not sure where the ball got dropped here, but this never
> > happened, and I think it's my fault!
> > 
> > We are literally home all day every day; I work from home, and RA is
> > usually here with the babies, too.
> > 
> > -Robin
> > 
> > On Wed, Jun 20, 2012 at 03:50:13PM -0700, anna danich wrote:
> > > The leaking plumbing is Frank stuff.  Please feel free to call him
> > > to clear the drain.  If he finds hair or foreign matter in the
> > > drain, though, I will have to pass the portion of the bill on to
> > > you.  
> > > 
> > > Frank, while en excellent plumber, usually doesn't like to be
> > > bothered with little cosmetic issues.  I have another guy who can
> > > take care of those.  What is a good time to come by to look at
> > > them?  
> > > 
> > >  
> > > Anna Danich
> > > Property Manager
> > > West & Praszker Realtors, Inc.
> > > (415) 661-5300 ofc
> > > (415) 661-3176 fax
> > > (415) 713-4362 mobile
> > > 
> > > 
> > > ________________________________
> > >  From: Robin Lee Powell <rlpowell at digitalkingdom.org>
> > > To: anna_danich at yahoo.com 
> > > Sent: Tuesday, June 19, 2012 1:24 PM
> > > Subject: Long list of minor-ish issues
> > >  
> > > Of these, only the first one is of real immediate urgency; the
> > > downstairs sink has basically stopped working.
> > > 
> > > - downstairs bath sink clogged
> > > 
> > > - downstairs bath cold water tap leaks in both sink and tub
> > > 
> > > - downstairs bath tub needs recaulking (it's crumbling out)
> > > 
> > > - upstairs shower leaking
> > > 
> > > - kitchen sink needs recaulking
> > > 
> > > - upstairs bath sink tap fixtures need replacing due to corrosion
> > >   (we'd like levers like in the kitchen versus the current knob
> > >   style, if possible)
> > > 
> > > - the gutters need cleaning before the rainy season starts
> > > 
> > > - the ceiling paint in the upstairs shower needs repainting (it's
> > >   peeling)
> > > 
> > > Sorry for the huge list.
> > > 
> > > Let me know which stuff is Frank stuff and if you want me to call
> > > him.
> > > 
> > > Thanks.
> > > 
> > > -Robin
> > > 
> > > -- 
> > > http://singinst.org/ :  Our last, best hope for a fantastic future.
> > > .i ko na cpedu lo nu stidi vau loi jbopre .i danfu lu na go'i li'u .e
> > > lu go'i li'u .i ji'a go'i lu na'e go'i li'u .e lu go'i na'i li'u .e
> > > lu no'e go'i li'u .e lu to'e go'i li'u .e lu lo mamta be do cu sofybakni li'u
> > 
> > -- 
> > http://singinst.org/ :  Our last, best hope for a fantastic future.
> > .i ko na cpedu lo nu stidi vau loi jbopre .i danfu lu na go'i li'u .e
> > lu go'i li'u .i ji'a go'i lu na'e go'i li'u .e lu go'i na'i li'u .e
> > lu no'e go'i li'u .e lu to'e go'i li'u .e lu lo mamta be do cu sofybakni li'u
> 
> -- 
> http://singinst.org/ :  Our last, best hope for a fantastic future.
> .i ko na cpedu lo nu stidi vau loi jbopre .i danfu lu na go'i li'u .e
> lu go'i li'u .i ji'a go'i lu na'e go'i li'u .e lu go'i na'i li'u .e
> lu no'e go'i li'u .e lu to'e go'i li'u .e lu lo mamta be do cu sofybakni li'u

-- 
http://singinst.org/ :  Our last, best hope for a fantastic future.
.i ko na cpedu lo nu stidi vau loi jbopre .i danfu lu na go'i li'u .e
lu go'i li'u .i ji'a go'i lu na'e go'i li'u .e lu go'i na'i li'u .e
lu no'e go'i li'u .e lu to'e go'i li'u .e lu lo mamta be do cu sofybakni li'u
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